Identified Business Operations Officer – Recruitment
Permanent Part Time – 4-day work week
Aboriginal & Torres Strait Islander People of all ages are Strongly Encouraged to Apply
REFOCUS is in the business of Redirecting and Empowering Families by creating Opportunities through Culturally Unique and responsive Services. Our work is driven by a commitment to strengthening families, celebrating identity, and fostering resilience.
We do this by building genuine connections, valuing emotional intelligence, and taking a ground-up approach to understanding where support is most needed for children and families. Our services are shaped by real-world experience and a deep respect for the communities we serve.
Over the past 15 years, we have supported more than 20,000 community members across the Sunshine Coast, Moreton Bay, Gympie, and Cairns regions, delivering high-quality support across the Health, Community, and NDIS sectors. We are powered by a dedicated team with more than 800 years of combined lived and professional experience, ensuring culturally safe, person centred, knowledgeable, and effective care.
We are crafting a team of change-makers and we want you!
REFOCUS is seeking an Identified Recruitment Officer to support managers and candidates across the end-to-end recruitment lifecycle by providing guidance on fair, consistent and inclusive recruitment practices and processes while adding a cultural lens to the panel.
This role supports managers with day‑to‑day recruitment tasks by coordinating basic activities and maintaining accurate records. The role focuses on following established processes and providing practical support throughout recruitment.
About the role
As an Identified Recruitment Officer, you will:
- Posting job advertisements and managing inboxes or applicant responses
- Assisting with shortlisting and coordinating interview bookings
- Communicating with candidates about interviews and outcomes
- Coordinating pre‑employment checks and collecting required documentation
- Maintaining recruitment records and filing information accurately
- Assisting with initial employee induction activities, including preparing induction materials and coordinating first‑day arrangements
Pay and Conditions
Permanent Part time Position – 4-day work week
Work Location/s: Sunshine Coast, Gympie & Moreton Bay Region, QLD
Hourly pay rates range from:$37 – $45 per hour – Clerks Award
Classification level and pay rate are assessed and determined based on qualifications, experience, and demonstrated capability.
What we’re looking for
We’re looking for someone who:
- Assisting the Team Leader and Business Operations team
- Must be highly organised
- Strong with research and reports
- Strong with Intake and referral services
- Strong communications in providing information and support to internal and external stakeholders
- Sound IT knowledge
- Strong Data entry
- Strong with monthly and quarterly reporting
- Maintain program/office databases
- Carry out inductions for new staff with shadowing
- Enter, monitor and maintain registers and logs for cars
- Support organisation auditing and licensing processes
- Assist and support REFOCUS events, programs and Facebook live
- Work under limited direction to provide business operations support
Coverage and Cross-Training Opportunities
Cross‑training will support flexibility, reduce service disruption, and ensure that essential HR and BOO functions continue to operate effectively, while maintaining clear primary ownership and accountability.
Qualification & Experience:
Must have Certificate/Diploma in Business and/or minimum of 5 years’ experience in administration or similar role,
Experience in Recruitment or similar roles
Additional requirements
- Current Working with Children Check
- Criminal history check
- Ability to meet REFOCUS compliance and reporting requirements
- Current Drivers Licence (minimum green P’s)
- Ability to work within the 10 Child Safe Standards
COME ON YOU MOB HAVE A GO!
Only successful applicants will be contacted.
