About Redkite:
Redkite is a leading national
children’s cancer charity that provides emotional and mental health support,
financial assistance and resources for families facing childhood cancer. Cancer
is heartbreaking, traumatic and expensive and impacts every aspect of life for
the child with cancer and their whole family. For over 40 years, Redkite has
been a lifeline for these children and families, walking alongside them from
the moment of diagnosis, throughout treatment, and beyond – both in hospital
and in the community.
The Role:
We’re looking for an organised, and
proactive National Office Manager to be the heartbeat of our office and
Family Service Centre. This role is ideal
for someone who enjoys being the “go-to” person, building positive
relationships and ensuring the office runs smoothly and continues to uphold our
Redkite’s values. This role is for someone who genuinely enjoys being busy, supporting
people, and keeping the office running smoothly behind the scenes.
You’ll be the key person for all
things office‑related — from making sure the space feels inviting and well‑stocked,
to helping new starters feel at home from day one and welcoming families for
their counselling appointments. Our culture is welcoming, collaborative and
supportive, and this role plays a big part in bringing that to life. A role
where your contribution truly matters.
Based in Sydney and reporting to the
Executive Assistant, this 30-hour week role oversees day to day
office coordination, facilities and technology support, and high
quality customer service for internal and external
stakeholders. It’s a hands-on, varied position suited to someone
proactive and organised, who enjoys building strong relationships with staff
and suppliers to create a welcoming and efficient workplace.
Key Responsibilities:
- Manage
day‑to‑day operations across all Redkite offices
nationally.
- Coordinate
meeting rooms, office events, travel bookings and general
administration.
- Oversee
technology logistics including equipment allocation,
device audits and IT vendor coordination.
- Maintain
office facilities, building maintenance schedules and WHS
compliance.
- Provide
high‑quality customer service to callers and email enquiries, including
donation processing.
- Manage
vendor relationships, supplier contracts and purchasing of
office equipment and consumables.
- Support
staff onboarding, offboarding and internal events.
About You:
·Highly organised with
strong attention to detail.
·Comfortable juggling multiple
tasks and priorities.
·Proactive problem‑solver with a
calm, can‑do attitude.
·Confident communicator who enjoys
being the “go‑to” person.
· Tech savvy.
·Previous experience in an
office management, workplace coordinator, or admin role is ideal.
The successful candidate must be able
to demonstrate the following:
- Experience
managing office facilities at multiple locations.
- Experience
developing and implementing business systems and processes to create
efficiencies.
- Great
communication (written and verbal), interpersonal and negotiation
skills with the ability to build strong working relationships.
- Strong
organisational skills with the ability to manage competing priorities.
- Strong
technical skills with respect to audio and visual meeting support.
- A calm,
professional and respectful demeanour with a positive, can-do
attitude.
Why Join Redkite?
·Meaningful
work – Make a real
difference in the lives of children with cancer and their families.
·Warm, collaborative culture – work
alongside passionate supportive, values‑led colleagues.
·Central location – modern
Surry Hills office, just a 4‑minute walk from Central Station.
·NFP benefits – including salary
packaging and additional leave.
·Room to grow – develop your skills in a
dynamic and compassionate organisation.
To Apply:
If you enjoy being at the heart of an
office, supporting people and improving how things run, we’d love to hear from
you. Please submit your resume and cover letter which is describes your suitability and interest the role.
You must have unrestricted work rights
in Australia to be considered for this role.
Please note:
Applicants from culturally and
linguistically diverse backgrounds, and Aboriginal and Torres Strait Islander
peoples, are warmly encouraged to apply.
Applications will be reviewed as
they’re received.
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Redkite is committed to child safety.
We follow clear and transparent recruitment practices which include interviews,
reference checks, Working with Children & National Police Checks relevant
to the state in which staff will be employed.
Redkite acknowledges the Traditional
Owners of the land throughout Australia, and their connections to land, waters
and community. We acknowledge their stories, traditions and living cultures,
and we pay our respect to Elders past and present.
