Plan Manager

Plan Manager – NDIS

12 month Fixed Term contract | Part-Time | Lismore NSW
SCHADS Level 3.3 + Salary Packaging

About REDinc

REDinc is a not‑for‑profit, grassroots NDIS provider based in Northern NSW. For over 30 years, we’ve delivered high‑quality disability services, supporting people with disability to achieve their goals in an inclusive, community‑focused environment.

We value flexibility, professional growth, and a positive workplace culture where people feel supported and valued.

The Role

We’re seeking a confident NDIS Plan Manager to join our Plan Management team in Lismore. Reporting to the Plan Management Team Leader, this role supports NDIS participants to manage their plans, budgets and service agreements while ensuring compliance with NDIS requirements.

This is a 12 month fixed‑term role, available part‑time.

Key Responsibilities

• Provide NDIS Plan Management support to participants and stakeholders
• Monitor NDIS budgets and expenditure
• Develop and manage service agreements
• Respond to Plan Management enquiries and referrals
• Prepare reports for the NDIA as required
• Maintain accurate records and ensure legislative compliance
• Work ethically, confidentially and collaboratively within the team

About You

You are organised, people‑focused and comfortable working independently. You understand the NDIS, value person‑centred practice, and enjoy working in a supportive, team‑based environment.

Essential Criteria

• Understanding of the NDIS and Plan Management
• Strong organisation and communication skills
• Ability to respond calmly in complex situations
• Proficiency in Microsoft Office
• Current NSW Driver Licence
• NDIS Worker Orientation Module
• Mandatory COVID Infection Control Training

Desirable

• Qualifications in Bookkeeping, Accounting or Community Services
• Experience managing or reviewing NDIS plans
• Knowledge of the NDIS Price Guide
• Experience with PRODA and myGov
• Financial administration or reporting experience

What We Offer

• Meaningful work with a respected NDIS provider
• Flexible working arrangements
• Salary packaging benefits
• Supportive, inclusive workplace culture
• Ongoing training and development