About the Opportunity
The Elder Care Support Connector directly reports to the Practice Manager- Newman and is accountable to the Director of Clinical Services and is responsible for connecting with local Elders, older Aboriginal and Torres Strait Islander people and their families to raise awareness of their aged care entitlements. The overarching function of the ECSC is to ensure that support for clients is organized, sequenced and supported to enable effective access to appropriate aged care services both internal and external to PAMS. The ECSC will work closely with the ECS Coordinator. They will also help determine the level of local demand for aged care services, identify existing aged care services, any service gaps in the area and continue advocacy work with clients as required.
About You
To be considered for this position, candidates must be able to clearly demonstrate their ability to meet the below Essential Selection Criteria:
SELECTION CRITERIA
ESSENTIAL:
- The person identifies as Aboriginal and/or Torres Strait Islander and is acknowledged as such by their community.
Demonstrated ability to communicate effectively and sensitively with older Aboriginal and Torres Strait Islander peoples
- Excellent and strong relationships with the local Aboriginal and Torres Strait Islander Communities
- Good communication and interpersonal skills, with the ability to build trusting relationships in community.
- Demonstrated understanding of the principles of person-cantered care and trauma-informed practice.
- Experience working with older people.
- Understanding of the internal ACCHO services available to clients.
- Knowledge of or willingness to learn about the aged care landscape.
- Ability to or willingness to learn how to enter data and reporting.
- Demonstrated experience working unsupervised and as part of a team.
- Prior use of patient information systems
In addition to the above, the desirable criteria are:
- A qualification in community services and Aboriginal mental health first aid is desirable.
The position involves working with a multicultural organisation where the majority of staff, clients and stakeholders identify as Aboriginal or Torres Strait Islander. Candidates must be able to demonstrate an understanding of the issues affecting Aboriginal and Torres Strait Islander people and their ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.
Please note: In addition to the above skills and experience, the successful candidate will require an unrestricted WA “C” Class Driver’s Licence, and be required to submit a National Police Clearance (dated within 3 months) and Working With Children Check (where applicable) prior to appointment, in order to be eligible for the position.
Applicants for this position must be legally entitled to work in Australia and will be required to provide evidence of this entitlement. Acceptable evidence includes an Australian or New Zealand passport, birth certificate, or foreign passport with relevant visa.
About the Benefits
While you will face diverse new challenges in the role, you will also enjoy an attractive remuneration package including a base salary of $73,169.81-$83,964.04 per annum plus superannuation. You’ll also gain access to generous salary packaging options, which will greatly increase your take home pay. In addition, you will have access to a number of fantastic benefits including:
5 weeks’ annual leave + 17.5% leave loading
Support to further invest in your career through additional training + study leave options
Employee Assistance Program
Retention Initiatives in accordance with the PAMS Employee Remuneration Policy
This position offers the opportunity to work closely with remote Aboriginal communities and make a drastic impact to the health and well-being outcomes of these communities.
PAMS operates five sites, supported by a range of clinicians, community health workers and other ancillary workers. Although the successful candidates will have a substantive location (Newman) they must be prepared from time to time to work across any one of these sites should they be required.
About the Organisation
The Puntukurnu Aboriginal Medical Service (PAMS) is an Aboriginal Community Controlled Health Service located in the East Pilbara region of Western Australia and provides comprehensive and culturally appropriate primary health care services to the Martu people of Newman and the four remote Aboriginal communities of Jigalong, Parnngurr, Punmu and Kunawarritji.
With an administrative hub based in Newman, in the Pilbara region of Western Australia, The Puntukurnu Aboriginal Medical Service (PAMS) provides holistic primary health care and community health programs services to the individuals and families within Newman and the remote communities of Jigalong, Parnngurr, Punmu and Kunawarritji.
Living in Newman WA
Living and working in Newman offers a unique opportunity to experience life in the heart of the Pilbara. Surrounded by stunning red earth landscapes and close to iconic natural attractions like Karijini National Park, Newman is a vibrant inland town with a strong community spirit. While it’s remote and not coastal, residents enjoy a relaxed, outdoor-focused lifestyle with essential amenities like supermarkets, schools, healthcare services, and sporting facilities. Summers can be very hot, and travel to major centres requires planning, but many people find the lifestyle deeply rewarding, forming lasting friendships and enjoying a slower, more connected way of life. If you’re adaptable, community-minded, and open to new experiences, Newman offers an unforgettable chapter both personally and professionally.
YouTube video: https://www.youtube.com/watch?v=W938MXkS1I4
Application Process
How to apply:
If you are passionate about making a real difference and are ready for an opportunity in a unique and rewarding environment, we encourage you to apply. Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position.
We require you to submit:
- A current comprehensive CV including the contact details of two current referees and;
- A cover letter no more than 2 pages that clearly outlines the skills and experience you have gained to make you suitable for this position.
