TRANSFORMING THROUGH TECHNOLOGY
PMY Group (PMY) exists to transform the way people operate and interact with public venues and places through technology. Within this we aspire to:
- Be leaders in the strategy, design, integration, and management of the Smart Technology Ecosystem within a public venue or place.
- Provide convenient and effective Next Generation Platforms to support venue operations and commercialisation.
- Deliver highly valuable and unique insights on operations and patron behaviour.
- Be the experienced, reliable, and trusted technology partner for the market.
We have proudly supported more than 1,000 clients globally, across four key regions (APAC, USA, UK and EMEA) and are focused on continuing our aggressive expansion through our end-to-end offering.
POSITION OVERVIEW
The Senior Consultant, Intelligence is the primary client owner for Optic customers across APAC, operating at the intersection of client strategy, delivery, and intelligence. This role is responsible for understanding client challenges, shaping solutions, and ensuring Optic delivers measurable operational and commercial outcomes. Acting as the regional face of Optic, the role leads relationships with key clients and connects client needs into PMY’s global product, data, and delivery ecosystem.
RESPONSIBILITIES
- Own and lead relationships with key APAC clients, driving engagement, trust, and long-term account growth
- Translate client challenges into clear problem statements, use cases, and measurable success metrics
- Lead client engagements including executive updates, workshops, and strategic planning sessions
- Drive adoption of Optic, embedding insights into operational and strategic decision-making
- Align client needs with product, data, and delivery teams to ensure outcome-driven solutions
- Oversee solution delivery to ensure it meets client expectations and drives tangible outcomes
- Lead development of insight-led outputs and provide consulting across fan experience, planning, and performance
- Support business development by contributing to proposals, client presentations, and identifying upsell opportunities
- Act as the APAC subject matter lead in sales processes and expansion into new markets
- Provide support during live events and act as the bridge between regional clients and global teams
- Maintain consistency in delivery standards, insight quality, and client communication across the region
KNOWLEDGE, SKILLS & EXPERIENCE
- 6 – 10+ years’ experience in consulting, analytics, or client strategy roles
- Experience working with major venues, events, or complex operational environments
- Strong ability to translate data into actionable strategic and operational insights
- Proven experience managing senior stakeholders and client relationships
- Ability to operate across strategy, analytics, and technology-enabled solutions
- Strong communication skills with the ability to simplify complex concepts
- Client-first, outcome-driven mindset with strong ownership and accountability
- Experience working across regional and global teams
QUALIFICATIONS & CERTIFICATIONS
- Relevant degree in Business, Consulting, Analytics, Data, or related field
- Additional certifications in consulting, analytics, or project delivery (desirable)
