Care Partner – Full Time, Office-Based
Put People First – With Us
At People First Healthcare, we believe great care starts with great people. As a trusted NDIS and Aged Care provider, we’re committed to delivering personalised, high-quality support to the individuals and families we serve.
We’re now looking for a compassionate and organised Care Partner to join our team. If you’re client-focused, confident with rostering, and thrive on building connections, this could be the role where you truly make an impact.
Your Role as a Care Partner
As a Care Partner, you’ll be the link between clients, families, and support workers. Ensuring care is delivered with empathy, accuracy, and heart. This is a dynamic role where you’ll combine client engagement, care coordination, and rostering responsibilities, making every day varied and rewarding.
What You’ll Do
- Support clients in navigating their Home Care Package (HCP) funding.
- Build strong, trusting relationships with clients, families, and support staff.
- Coordinate services to match each client’s needs, goals, and preferences.
- Create and manage effective rosters for our team of support workers.
- Respond promptly and empathetically to client enquiries and changing circumstances.
- Collaborate with internal teams and external providers for seamless service delivery.
- Maintain accurate documentation and uphold compliance with sector standards.
What We’re Looking For
- Experience in care coordination, rostering, or client services.
- Knowledge of the NDIS and/or Aged Care sector (especially self-managed NDIS & HCP).
- Excellent communication and time management skills.
- A proactive, can-do attitude with a passion for client care.
- Confident computer skills (rostering systems or CRMs a bonus).
- Police Check, WWCC, NDIS Worker Screening Check (or willingness to obtain).
- Current First Aid & CPR (or willingness to obtain).
- Minimum of two doses of COVID-19 vaccination.
Why Join People First Healthcare?
- Make a genuine difference in people’s lives every day.
- Be part of a warm, collaborative, and supportive team.
- Gain experience across two rewarding sectors — Aged Care & NDIS.
- Access opportunities for professional growth and career development.
- Enjoy free wellbeing programs and exclusive retail discounts.
How to Apply
If you’re passionate about empowering others and ready to bring your coordination skills to a role with real impact, we’d love to hear from you.
Apply today with your resume and tell us why you’d make a great Care Partner at People First Healthcare.
