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General Manager Marketing (CMO)

Parramatta, New South Wales 2150, Australia • Full-time
AI Job Summary
  • Minimum 10+ years leading marketing teams with senior leadership capability and partner-level experience with CEOs.
  • Proven success developing and executing brand, communications, digital, social and membership strategies across channels
  • Experience partnering with IT to optimise CRM, marketing technology, data governance, website performance and direct‑to‑

Role Type

On-site • Permanent • Full-time • Executive

Description

Join PARRA Group in a senior leadership role shaping brand, digital and member growth. We’re seeking a strategic, commercially minded marketing leader to set and deliver our marketing vision across traditional and digital channels—driving brand awareness, member engagement and revenue growth across a diverse leisure and entertainment portfolio; Parramatta Leagues Club, Vikings Sports Club and Dural Club, with Pitt Town Sports Club shortly to amalgamate into the Group.

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What’s on offer

  • Executive-facing role reporting to the CEO, with enterprise-wide influence
  • Lead brand, marketing and membership teams and shape the Member Experience pillar
  • Drive digital transformation: CRM optimisation, marketing technology and website uplift
  • High-profile partnerships and activations, including collaboration with PNRL
  • Values-led organisation focused on service, respect, openness, passion and teamwork

We’re for you. We’re for community. We’re for the Eels.

For nearly 70 years we’ve supported the Eels, our community, our members and our people. And we’ll support you. Just like our humble beginnings, we’ll give you a fair go and support your career development. You’ll experience our fun, vibrant, flexible and empowering culture. And we’re for benefits. Lots of benefits. Of course, we offer competitive salary packages, but that’s only the beginning. Fancy a free lunch? It’s yours! We think you’ll love it here. In fact, we think this might even be the highlight of your career – a place you won’t want to leave. Come join us for you, for better, for the best.

 

The role

As General Manager – Marketing, you will set the Group’s marketing strategy and translate it into agile, measurable plans that strengthen our brand and grow membership and revenue. You’ll partner with the Senior Leadership Team and key stakeholders to align marketing initiatives to strategic priorities, ensuring a consistent brand narrative and standout member experience across all channels.

 

Key responsibilities

  • Own and lead the Group marketing vision, strategy and operating plan across traditional and digital channels
  • Deliver targeted campaigns to drive brand awareness, member engagement, visitation and revenue growth
  • Lead and develop brand, marketing and membership teams—building a high-performance, inclusive culture
  • Partner with IT to optimise CRM, marketing technology, data/metadata governance, website performance and direct marketing
  • Use insights, research and analytics to monitor performance, refine plans and improve ROI
  • Collaborate with Parramatta Eels NRL (PNRL) on joint campaigns, community programs, digital projects and game day activations
  • Ensure marketing activity and collateral comply with relevant legislation and industry codes (privacy, spam, registered clubs, gaming and liquor)

 

About you

  • 10+ years’ experience leading marketing teams, with senior leadership capability
  • Proven success developing and executing brand, communications, digital, social and membership strategies
  • Strong commercial acumen and ability to translate strategy into practical operating models and plans
  • Data-led decision making with experience in CRM and marketing technology uplift
  • Exceptional stakeholder management and communication skills (written and verbal)
  • Tertiary qualifications in marketing, communications, media or related field (postgraduate qualifications preferred)
  • Flexibility to work key events, weekends, game days and public holidays as required

 

 

Our Values:

Service:            We are here for the benefit of our Members and our Community.             

Passion:           We are ambitious, strive for excellence and love what we do.

Openness:        We demonstrate integrity and commitment through transparency and accountability.

Respect:              We are welcoming, inclusive and respectful.

Teamwork:         We are united, collaborative and succeed together

 

 

PARRA Group is committed to providing a safe, inclusive and respectful workplace.