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Senior Practitioner – Clinical – Remote

Digital Services • Melbourne, Victoria 3000, Australia • Full-time
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Description

Senior Practitioner – Clinical

0.6FTE to Full-time | Remote | SCHADS Level 7 ($60.27 hourly)

Immediate Start | Friday Evening Shift

We’re looking for someone exceptional.

We’re filling a newly vacant Senior Practitioner role within our clinical team – a position that blends leadership, advanced clinical expertise, digital service delivery, and the emotional intelligence to support a team doing highly complex work.

This role includes a non-negotiable Friday shift from 12:00pm–8:00pm, and we’re looking for someone who can commence immediately.

We’re seeking an experienced Senior Clinical Practitioner – not an entry-level or newly registered clinician. This role requires demonstrated experience operating at senior practitioner level, including clinical decision-making, risk oversight, and supporting others in complex presentations.

If you’re an experienced senior practitioner who thrives in digital environments, can hold steady clinical boundaries, lead with empathy, think critically, and support safe decision-making in a fast-paced remote mental health setting, this may be exactly the next chapter you’ve been searching for.

About Us

PANDA is a values-driven, national mental health organisation committed to supporting families through the perinatal period. Our work is grounded in lived experience, guided by our Model of Care, and delivered through a remote service that prioritises psychological safety, compassion and evidence-based practice.

We work in a fully remote environment that prioritises psychological safety, collaboration, flexibility and genuine connection. We believe in holding each other with care, making clear decisions, maintaining strong boundaries, and creating environments where both our people and service users feel safe.

Everything we do is grounded in child-centric practice. Whether supporting a parent, guiding a practitioner, or shaping our digital service, the wellbeing and safety of infants and children sits at the centre of every decision we make. We hold families with compassion, respect and clarity always keeping the smallest voices in mind.

If you want to lead in a place where humanity and high standards co-exist, you’ll feel aligned here.

Who You Are

You’re a senior clinician with deep experience supporting complex presentations, preferably in mental health, family services, or a related therapeutic environment.

You bring:

  • The ability to hold emotional and clinical space while also making sound business decisions
  • A child-centric approach to your clinical thinking, ensuring decisions protect and prioritise the wellbeing of infants and children at every step.
  • High digital literacy and confidence navigating complex systems. You’re comfortable leading in a fully online environment, and quick to adapt to new platforms, workflows and digital ways of working.
  • The calm confidence to lead in uncertainty
  • Skill in coaching and guiding practitioners in a digital environment
  • Excellent judgement, risk assessment and escalation capability
  • Curiosity, humility and adaptability (ego-free leadership is essential)
  • Strong remote communication and collaboration habits
  • A values-led, person-centred approach to practice
  • Comfort with change, because change is constant and you lean in, not away

About the Role

As our Senior Practitioner – Clinical, you’ll play a central role in ensuring the clinical safety and wellbeing of both service users, their children and our practitioner team.

  • You’ll support a digital, national clinical service through:
  • Clinical oversight, decision-making and guidance
  • Risk assessment, escalation, and safety planning
  • Supporting the Model of Care through supervision, coaching and training
  • Leading reflective practice and creating safe spaces for the team
  • Contributing to service development, quality improvements and digital workflows
  • Collaborating closely with leaders across the organisation
  • Monitoring performance, reporting and service quality metrics
  • Supporting change as our service continues to evolve
  • You will report to the Digital Services Manager and work closely with clinical leaders, helpline staff, and lived experience practitioners.

Your Daily Impact

  • Provide clinical guidance to practitioners managing complex and sensitive presentations
  • Support safe escalation pathways and decision-making
  • Lead reflective practice sessions
  • Deliver coaching and clinical support in a remote environment
  • Contribute to policy, practice guidance and governance updates
  • Oversee digital workflows (Genesis, Salesforce, MS tools)
  • Monitor performance, risk, and wellbeing indicators
  • Provide timely advice during high-pressure or emergent situations
  • Support practitioners through change, growth and skill development
  • Contribute to clinical reporting and service improvement initiatives

What You Bring (Essential)

  • Relevant qualifications + AHPRA or equivalent registration
  • 8–10 years’ experience in clinical or therapeutic roles
  • 3–5 years’ experience in digital or remote clinical environments
  • Strong risk assessment and clinical decision-making capability
  • Experience supervising, coaching or leading teams (formal or informal)
  • Ability to hold emotional space while maintaining boundaries
  • High-level critical thinking skills and business acumen
  • Ability to work autonomously in a digital, fast-paced setting
  • Strong communication, collaboration and documentation skills
  • Digital confidence across key platforms (Microsoft, Salesforce, telehealth systems like Genesis)
  • Strong alignment with our organisational values and Model of Care

Desirable

  • Experience in perinatal mental health or family support
  • Experience working in national or multidisciplinary service models
  • Experience in service development or practice improvement
  • Exposure to clinical governance or quality frameworks

What’s In It For You

  • A meaningful leadership role in a values-led mental health organisation
  • A supportive, person-centred remote work environment
  • Paid parental leave
  • Learning & development budget
  • Employee Assistance Program (EAP)
  • NFP salary packaging & Portable Long Service Leave 
  • 17.5% leave loading 
  • Access to PANDA’s new Beacon Leadership Program, supporting, connecting and empowering current and future People Leaders.
  • Supportive, values-led culture 
  • The chance to shape a service that genuinely impacts families across Australia

Want to know more about us? 

Check out what we do and how we work: 

Website: www.panda.org.au

LinkedIn: https://au.linkedin.com/company/post-and-antenatal-depression-association

Inclusion matters  

We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, dads, young parents, people in rural or regional areas, people with disability, and LGBTIQA+ communities.  

We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your talent, skills, and potential. Please contact us if you need any adjustments to our application and recruitment process. 

Interested?

If this role feels aligned with your skills and your heart, hit apply.

We’ll be reviewing applications soon and getting in touch with candidates who look like a strong match.

We look forward to meeting you.

We acknowledge the Traditional Custodians of the lands on which we work and pay our respects to Elders past and present. We are committed to creating a culturally safe and inclusive workplace that values the knowledge, strengths, and lived experiences of First Nations peoples. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and are dedicated to supporting your journey with culturally appropriate practices and pathways. If you require support or adjustments during the recruitment process, please let us know – we are here to listen and walk with you.

Role Type

Within Australia • Permanent • Full-time • Mid-level Senior

Pay Rate

60.2 AUD – 60.27 AUD (Hour)

Company Overview

Our team of staff and volunteers contribute to an organisation that makes a real difference in the lives of expecting and new parents.
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