Estimator-Customer Service

Summary:

We have an exciting opportinity for a motivated Estimator-Customer Service professional to join our manufacturing team in Burleigh Heads, Queensland.

You will liaise with PHF customers and clients to provide sales customer service, including technical advice, product information and support to secure sales internally.

Responsibilities:

• Ensure accuracy of quotations as well as best price, stock availability and deadlines.
• Provide technical information and other support for quotations as directed.
• Price and Coordinate submission of tenders in consultation with Business Development Managers.
• Provide intelligence and feedback from quotation follow ups and inform Business Development Managers.
• Customer enquiries are answered promptly and account management practices followed.
• Promote sales of PHF products to all customers or potential customers.
• Maintain and build customer relationships.
• Ensure regular updating of client and customer database

Qualifications:

• Knowledge and experience in the hose industry or an associated industry (Highly desirable)
• Certificate III or Certificate IV in Business or Customer Contact
• Experience within a self-managed sales team or an administration environment
• Highly developed customer contact relationship building skills
• Proven experience in phone, internet, email sales
• Strong Computer Skills
• Strong literacy and numeracy skills
• Ability to use a sales and stock management computer systems

What You’ll Bring

A positive attitude and a willingness to go above and beyond

An understanding that we all Work Safe to Go Home Safe

A willingness to be a Team player

We can’t wait to hear from you!