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Service Adviser | Pacific Gympie & Maroochydore GWM & Renault Multiple Locations

Maroochydore • Kunda Park, Queensland 4556, Australia • Full-time

Description

Service Adviser – Multiple Locations (2 Roles Available)

Pacific Gympie | Maroochydore GWM & Renault

Pacific Gympie & Maroochydore GWM & Renault is expanding, and we are seeking two experienced Service Advisers to join our high-performing service teams across Pacific Gympie and Maroochydore GWM & Renault.

These roles suit customer-focused professionals who thrive in a fast-paced dealership environment and take pride in delivering outstanding service outcomes.

About the Role

As a Service Adviser, you will be the key point of contact between our customers and workshop teams. You will manage the service journey from booking to vehicle handover, ensuring a professional, efficient, and transparent experience at every touchpoint.

Key responsibilities include:

  • Greeting customers and managing service bookings
  • Preparing accurate repair orders and estimates
  • Liaising with technicians and workshop controllers
  • Communicating repairs, timelines, and costs clearly to customers
  • Upselling recommended maintenance and repairs where appropriate
  • Ensuring warranty, service, and manufacturer requirements are met
  • Maintaining strong CSI and customer satisfaction results

About You

  • Previous experience as a Service Adviser in a dealership environment (preferred)
  • Strong communication and customer service skills
  • Ability to multitask and stay organised under pressure
  • Confident with dealership DMS systems (Pentana experience advantageous)
  • Professional presentation and a team-focused attitude
  • Current Australian driver’s licence

What We Offer

2 roles available one located at Pacific Gympie and one at Maroochydore GWM & Renault

  • Competitive salary package with performance incentives
  • Supportive management and structured processes
  • Ongoing manufacturer and internal training
  • Opportunity to grow within a well-established, multi-site dealer group
  • Stable, long-term employment with a respected local business

How to Apply

If you are a motivated Service Adviser looking for your next opportunity on the Sunshine Coast or Gympie region, we would love to hear from you.

👉 Apply now or submit your resume with a brief cover letter outlining your experience.

Role Type

On-site • Permanent • Full-time • Internship
Apply now