Service Adviser – Multiple Locations (2 Roles Available)
Pacific Gympie | Maroochydore GWM & Renault
Pacific Gympie & Maroochydore GWM & Renault is expanding, and we are seeking two experienced Service Advisers to join our high-performing service teams across Pacific Gympie and Maroochydore GWM & Renault.
These roles suit customer-focused professionals who thrive in a fast-paced dealership environment and take pride in delivering outstanding service outcomes.
About the Role
As a Service Adviser, you will be the key point of contact between our customers and workshop teams. You will manage the service journey from booking to vehicle handover, ensuring a professional, efficient, and transparent experience at every touchpoint.
Key responsibilities include:
- Greeting customers and managing service bookings
- Preparing accurate repair orders and estimates
- Liaising with technicians and workshop controllers
- Communicating repairs, timelines, and costs clearly to customers
- Upselling recommended maintenance and repairs where appropriate
- Ensuring warranty, service, and manufacturer requirements are met
- Maintaining strong CSI and customer satisfaction results
About You
- Previous experience as a Service Adviser in a dealership environment (preferred)
- Strong communication and customer service skills
- Ability to multitask and stay organised under pressure
- Confident with dealership DMS systems (Pentana experience advantageous)
- Professional presentation and a team-focused attitude
- Current Australian driver’s licence
What We Offer
2 roles available one located at Pacific Gympie and one at Maroochydore GWM & Renault
- Competitive salary package with performance incentives
- Supportive management and structured processes
- Ongoing manufacturer and internal training
- Opportunity to grow within a well-established, multi-site dealer group
- Stable, long-term employment with a respected local business
How to Apply
If you are a motivated Service Adviser looking for your next opportunity on the Sunshine Coast or Gympie region, we would love to hear from you.
👉 Apply now or submit your resume with a brief cover letter outlining your experience.
