EmploymentOS for your Business

Assistant Store Manager – QVB, Sydney

Assistant Retail Manager • Sydney, New South Wales 2000, Australia • Full-time

Description

Our Brand

Synonymous with accessible luxury, casual glamour and an ineffably Australian appreciation for the good life, Oroton is the preeminent luxury lifestyle brand in Australia, founded in Sydney in 1938. Oroton has become one of Australia’s most prestigious and iconic brands, celebrated and loved for its unique heritage and ability to stay at the forefront of international trends. Today, all of our products are designed in Australia by our talented design team and crafted using the finest materials which are sourced from around the world.

The Role

We are seeking a driven and dynamic Assistant Manager to support the leadership of our flagship boutique. This is an exciting opportunity for a strong sales professional who thrives in a fast-paced retail environment and is passionate about delivering exceptional customer experiences.

Working closely with the Boutique Manager, you will play a key role in driving sales performance, developing the team, and ensuring the boutique reflects the highest standards of service and presentation.

This role is a permanent full-time position, with a Sunday – Thursday roster.

You’ll excel in this role if you:

  • Lead by example to achieve and exceed sales targets and KPIs, setting the standard for performance within the team.
  • Deliver exceptional, personalised customer experiences while building genuine client relationships and creating memorable in-store moments.
  • Support the Boutique Manager in the day-to-day running of the store, contributing to smooth operations and strong team leadership.
  • Motivate, coach and develop team members to reach their full potential, identifying individual strengths and supporting ongoing development.
  • Foster a positive, collaborative and high-performing team culture where everyone feels supported and inspired to succeed.
  • Maintain premium boutique standards by overseeing visual merchandising and confidently managing stock control, reporting and operational procedures.

What you’ll bring to Oroton!

  • Proven experience leading retail teams to exceptional results, ideally within a premium or luxury retail environment.
  • A strong commercial mindset with a demonstrated ability to achieve sales targets and drive store performance.
  • A natural leader with a positive and inspiring leadership style who motivates teams and fosters a supportive, high-energy store culture.
  • Exceptional attention to detail and a passion for delivering personalised, relationship-led clienteling experiences.
  • A genuine interest in luxury product, craftsmanship and styling, with the ability to confidently share product knowledge and brand stories with clients.
  • Comfortable working in fast-paced, high-volume retail environments while maintaining a premium level of service.
  • Strong communication and interpersonal skills, with the ability to connect with both clients and team members.
  • Highly organised with strong operational awareness and the ability to manage multiple priorities within a boutique environment.

Some benefits on offer as an Oroton employee include:

  • Generous remuneration package, including: a bonus structure on offer, Team incentive programs and Oroton product discounts!
  • A structured training plan to learn the ins and outs of Oroton’s 5 P’s
  • 12-weeks Paid Parental Leave Including paid superannuation for eligible employees
  • Training and development opportunities for all team
  • Fun, supportive, and dynamic team culture

Does this sound like you? If you’re ready to bring the excitement to our store and steer our team towards continued success, we would love to hear from you! Apply today and ignite your career with Oroton!

You must have full Australian working rights to be considered for this role.

Role Type

On-site • Permanent • Full-time • Associate