About Open
Open is on a mission to make it easy for everyone to get the best priced insurance. Insurance is one of the world’s least mature industries in digital and AI customer experiences – for years it’s remained confusing and difficult for customers to engage with. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable. Along the way, we’ve grown into a certified B Corporation, using business as a force for good.
As a team, Open has a high-performing culture that strives to achieve brilliant things every day.
We’re looking for people who are intellectually curious, bold, innovative and passionate. Our culture is truly open, we’re continuously challenging each other to live our values, and aren’t afraid to raise questions when we fall short. If that sounds like you, apply for this role and let’s build the future of insurance together.
We are proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment to all employees. We encourage you to apply even if your experience doesn’t exactly match the job description.
Design @ Open
At Open, we exist because we believe that insurance does not have to be so complicated or confusing. The Product Design team is responsible for delivering world class customer experiences and enabling Open’s expansion of products. This is central to our strategy to deliver delightful insurance experiences, at the best price, for customers everywhere.
About the role
Open is building insurance products and experiences that didn’t exist five years ago. We are looking for a designer who is excited to not just imagine what these are, but also bring them to life by shipping them. As a Senior Product Designer, you’ll work in a lean, AI-native model where design moves at pace. You won’t be waiting for briefs or handing off specs – you’ll be hands on with the product, making changes, running experiments, and seeing your work live with real customers.
This is a hands-on, high-output role. You’ll use AI and low-code tooling to compress the gap between idea and implementation, and you’ll be as comfortable pushing a component update as you are rethinking the experience from scratch.
The role will work closely with technical leaders across Open’s commercial, product, engineering and compliance teams to drive exponential growth and sustain industry-leading NPS.
What you’ll actually do
-
Ship what you discover: Own your scope end-to-end, from spotting the opportunity to deploying the improvement. Your measure of success is live changes that have an impact, not ideas in slides, Figma and prototypes.
-
Obsess over quality: Quality matters to you. You notice it when something’s off like a jarring transition, an inconsistent pattern, and take ownership in fixing it. You champion coherence across channels and products, uplifting journeys together rather than patching them one by one.
-
Build and iterate in the product: Use AI-assisted design tools, low-code environments, and direct collaboration with engineers to drive impact fast.
-
Own the design system: Write documentation, update patterns, proactively uplift inconsistencies and embed AI without being asked.
-
Prototype at fidelity: Build prototypes close enough to production that engineers can use them as a direct reference, using tools like Framer or Cursor to close the gap further.
-
Master storytelling: Help the product team, Open, and our partners understand the best ways for customers to interact with their insurance
The role will report to the GM of Product Design, based in London, but will work closely with the Chief Product Officer, product managers and other designers to support autonomy on day-to-day work.
What you’ll bring
- 5+ years experience as a product designer working with web and mobile applications
- A proven breadth and depth of design skills across discovery through to delivery
- Extensive collaborative experience working with cross-functional teams across product, compliance, commercial, engineering and data
- Strong written communications and storyline development for the purpose of business development and proposition innovation
- Strong facilitation skills for the purpose of creating alignment towards an outcome
- A demonstrated experience in the creation of scalable design system
Why Open?
Open is on a mission to make it easy for everyone to get the best priced insurance. Insurance is one of the world’s least digitally mature industries – for years it’s remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.
It’s an exciting time to join Open and be part of a tech scale-up. We provide our team with:
- Highly competitive compensation, including share options – we believe in paying people what they’re worth and having everyone in our company share in our success
- High levels of autonomy and trust so you can do your best work
- Growth opportunities internally – as you grow, your role can too
- Flexible working – we are about impact, not time at your desk.
- We encourage freedom and responsibility, including the ability to work from anywhere
- Paid company parental leave, supporting all parents as they balance career and family.
- Annual allowance for professional development – use it for professional coaching, a skills course or an industry conference
