Product @ Open
At Open, we exist because we believe that Insurance does not have to be seen as complicated or costly. Creating technology so our customers can enjoy smart and intuitive insurance experiences is at the core of Open’s product philosophy. By building the modern insurance platform that brings wonder into insurance, we enable household brands to deliver on-brand insurance experiences their customers deserve.
Open takes pride in being a product-led company. Our product team:
- Owns the lifecycle of key products of the Open platform from strategy setting through to roadmapping and execution
- Lead innovation in their area and regularly evaluate and deliver new and innovative ideas
- Empathise with customers and partners and build solutions that solve their pain points
As an Associate Product Manager at Open, you will be supporting how Open uses data and technology to deliver outsized impact throughout its customer and partner experiences.
What you’ll do
We are seeking a curious, proactive problem solver to join our team as an Associate Product Manager. This is an exciting opportunity for a talented early career professional to work with cutting-edge low-code tools to deliver beautiful and modern experiences for our customers.
You’ll play a key role in enabling Open’s expansion into new markets, launching new insurance products and enabling new features that unlock sales opportunities in a scalable way. You will work closely with cross-functional teams of designers, engineers and data scientists, and be closely mentored by another Product Manager.
In this role, you will:
- Work with cutting-edge, low-code tools to build delightful customer experiences
- Develop a detailed understanding of insurance policy lifecycles – from initial quote through to claims – and how our platform makes this seamless for partners and end customers
- Support in identifying user pain points and completing technical analysis to address these, working with senior team members to balance feasibility and desirability
- Understand and implement insurance rules within our platform ecosystem
- Obsess about customer outcomes and use analytics to measure impact and inform direction
- Assist in managing stakeholders across Open who rely on our sales platforms for their success
- Support prioritisation activities for the squad
- Contribute to maintaining overall quality of Open’s proprietary platforms and data products to ensure they deliver to the expectations of our customers, partners and regulators
You will report to one of Open’s Product Managers.
What you’ll bring
- Sound problem-solving skills and attention to detail
- Intermediate level SQL
- Strong analytical thinking and curiosity about how technology can solve real-world problems
- Excellent communication and collaboration skills
- Self-paced growth mindset with eagerness to learn and develop
- 1-2 years of professional experience having recently graduated
- Insurance or fintech experience is a plus but not essential
- Experience in coding is a plus but not essential
- Enthusiasm for working in a fast-paced, high-growth environment
This role is great for:
- Early career starters that are passionate about building digital customer experiences
- Recent graduates with strong analytical skills looking to enter the tech/fintech space
- Junior professionals interested in the intersection of technology and insurance
This role is less likely to be for you if:
- You’re uncomfortable with diving into details and working with data
- You prefer highly structured environments with limited ambiguity
Role location
This role will be based in Sydney. We work in a hybrid environment, where our teams attend the office a minimum of 2-3 days (e.g. Tuesdays & Thursdays).
Why Open?
It’s an exciting time to join our Australian team as we continue to scale locally – and expand our growth across the UK. We provide our team with:
- Highly competitive compensation, including share options – we believe in paying people what they’re worth and having everyone in our company share in our success
- High levels of autonomy and trust so you can do your best work
- Growth opportunities internally – as you grow, your role can too
- Flexible working (2 days at home)
- Annual allowance to invest in your growth – use it for professional coaching, a skills course, or an industry conference.
More about us
Open is an AI-powered platform transforming insurance globally – making it more transparent, cost-effective and customer friendly. Since launching in 2016, we’ve grown into a certified B Corporation, using business as a force for good.
We’re proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.
Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn’t exactly match the job description. We’re looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we’re continuously challenging each other to live our values, and aren’t afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let’s build the future of insurance together.
