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Support Worker (SIL | Community | Complex Care)

Brisbane, Queensland 4001, Australia • Casual
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Description

Flexible Hours, Consistent Rosters, Real Impact

Not just another support role, this is where your work truly matters

At Open Futures Disability Services, we are growing a team of reliable, values driven Support Workers who want more than just shifts. They want purpose, structure and the opportunity to build meaningful long-term relationships with the people they support

If you take pride in showing up, doing things properly, and making a genuine difference, we want to hear from you!

Why Join Open Futures?

We offer:

✔️ Consistent ongoing shifts for reliable team members

✔️ Clear expectations and structured support environments

✔️ Supportive leadership and open communication

✔️ Opportunities across SIL, in home, community and complex care

✔️ A values driven culture built on respect, trust, and accountability

Our goal is to be the most responsible, flexible and people focused provider for both our participants and our team.

About the Role:

You will support participants across a variety of settings, helping them live with independence, dignity and choice.

You may work with individuals with:

• Physical disabilities such as cerebral palsy

• Neurological conditions such as epilepsy including seizure support

• Cognitive conditions such as dementia

• Mental health conditions such as schizophrenia, anxiety, and bipolar disorder

• Complex behaviours requiring Positive Behaviour Support Plans

• Mealtime management including safe food preparation and mealtime support

• Medication management in line with care plans and compliance requirements

Your role:

• Provide, consistent person centred support while maintaining professionalism

• Structured and strong communication

• Assisting with personal care daily living tasks

Service Areas you may be rostered across:

Supported Independent Living (SIL)

  • 24/7 structured environments
  • Daily routines skill building and independence
  • Team based support with clear handovers

In Home and Self Care Support

  • Personal care such as showering toileting and grooming
  • Daily living assistance in a participant’s home
  • Supporting routines, health and wellbeing

Community Access

  • Appointments, social activities and outings
  • Building confidence and independence
  • Goal focused participation

Complex and Behaviour Support

  • Supporting participants with behaviours of concern
  • Implementing structured PBSP strategies
  • Maintaining calm, consistent, and proactive approaches

Availability and Flexibility to succeed in this role you must be:

✔️ Flexible across days times and service types

✔️ Open to on call shifts when required

✔️ Willing to travel 45 minutes to 1 hour between participants (not mandatory)

✔️ Committed to roster stability and reliability

We prioritise Support Workers who can build consistent ongoing relationships with participants.

Key Responsibilities:

  • Deliver high-quality person-centered support
  • Implement Positive Behaviour Support Plans
  • Provide personal care and daily living assistance
  • Support medication administration and health monitoring
  • Respond appropriately to seizures and health related needs
  • Assist with community access and participant goals
  • Complete accurate documentation including progress notes and incident reports
  • Follow compliance, WHS and organisational procedures
  • Work collaboratively with team leaders and allied health professionals

What We Are Looking For:

  • Experience in disability, community, SIL or complex care support
  • Understanding of person centered and trauma informed practice
  • Strong communication and documentation skills
  • Calm, professional, and reliable approach
  • A genuine commitment to consistency and quality support

Mandatory Requirements:

  • Yellow Card & Blue Card
  • NDIS Worker Orientation Module
  • NDIS module Supporting Safe and Enjoyable Meals
  • First Aid and CPR
  • Medication Competency
  • Registered Vehicle with Comprehensive Insurance
  • Valid driver’s license

Desirable Qualifications:

  • Certificate III or IV in Individual Support or equivalent in any of the following: Aged Care, Mental Health Support, Nursing, Psychology, Community Services

Why This Role Stands Out? At Open Futures we do not just fill shifts, we build strong teams around our participants.

You will be part of a workplace that:

  • Values consistency over chaos
  • Supports professional growth and accountability
  • Encourages long-term relationships and trust
  • Provides structure clarity and real support

📩 Ready to Apply?

If you are a Support Worker who takes pride in your work and wants to be part of a team that genuinely cares, we would love to hear from you.

Apply now and be part of something meaningful!

Open Futures Disability Services

Make a difference. Build trust. Create positive change

Role Type

On-site • Temporary • Casual • Entry Level

Pay Rate

43.23 AUD – 44.59 AUD (Hour)

Company Overview

Open Futures Disability Services is an Australian-based NDIS Registered Provider dedicated to supporting people living with a disability across Brisbane, Logan, Gold Coast, and Sunshine Coast. We prioritise a person-centred approach, respect, diversity, and inclusion. Our extensive experience in support services around the world has taught us that the care we put into our work makes all the difference. Our Vision To become the world’s most fun, flexible, and responsive disability provider. Our Mission Creating opportunities & supporting people with disability to live the life they choose. Our Values Relationships of trust Responsiveness Respect We are proud to foster meaningful relationships and create a sense of community and belonging. We value diversity, inclusivity, and equality for all.
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