Employment OS for your Business

Practice Manager – Upper Coomera

NDIC – Coomera • Upper Coomera, Queensland 4209, Australia • Full-time
AI Job Summary
  • Experience in dental reception, senior dental assisting, or practice coordination.
  • Demonstrated leadership experience or readiness to step into a leadership role.
  • Coordinate clinic operations and patient flow, including appointment book efficiency and on-time provider schedules.

Role Type

On-site • Permanent • Full-time • Associate

Description

Practice Manager / Senior Dental Assistant – Ready for Your Next Career Move?

Upper Coomera | Full-Time | Some Saturdays Required

Are you an experienced Senior Dental Assistant ready to elevate your career? Or an established Practice Manager looking for a fresh opportunity with an exciting and growing team?

We’re looking for a confident, organised and people-focused leader to join our thriving dental clinic in Upper Coomera. This is an exciting opportunity to step into a key operational role where you’ll help drive the daily success of the clinic while supporting a fun, supportive and high-performing team.

With an exciting new project underway, there’s never been a better time to come on board.

What You’ll Love About This Role

  • Full-time position with long-term growth opportunities
  • Supportive and energetic team culture
  • Exciting new clinic initiatives and projects
  • Free onsite parking
  • Opportunity to step into leadership and make the role your own
  • A fast-paced environment where no two days are the same

About the Role

This role is ideal for someone who thrives in a busy dental environment and enjoys balancing leadership, patient experience, team coordination and operational excellence.

You’ll work closely with the Multi-Site Practice Manager to ensure smooth day-to-day clinic operations, strong patient flow, team support and operational efficiency across both the clinical and administrative functions of the practice.

You’ll be the go-to person within the clinic – helping keep the day running smoothly while fostering a positive and professional team environment.

What You’ll Be Responsible For

Daily Operations & Patient Flow

  • Coordinating daily clinic operations and workflow
  • Managing appointment book efficiency and patient readiness
  • Supporting providers to maintain on-time schedules
  • Ensuring smooth communication between front desk and clinical teams
  • Running daily team huddles and coordinating workflow priorities

Team Leadership & Coordination

  • Supporting and coordinating dental assistants and reception staff
  • Assisting with rostering and staffing coordination
  • Supporting onboarding and team development
  • Creating a positive, collaborative and accountable culture

Clinical & Operational Coordination

  • Assisting with treatment scheduling and clinical workflow management
  • Coordinating lab cases, surgery logistics and patient preparation
  • Maintaining stock levels and managing ordering of supplies
  • Supporting compliance with infection control and clinic protocols

Financial & Operational Support

  • Monitoring consumables and maintaining cost discipline
  • Supporting operational efficiency and resource management
  • Assisting with reporting and operational updates

What We’re Looking For

  • Experience in dental reception, senior dental assisting or practice coordination
  • Leadership experience or readiness to step into leadership
  • Strong organisational and time management skills
  • Ability to multitask and stay calm under pressure
  • Excellent communication and people skills
  • Experience using CareStack and/or Practika PMS software highly regarded
  • Understanding of dental implants and All-on-X workflows is a strong advantage
  • Someone who genuinely enjoys supporting both patients and team members

Our Core Values

We’re passionate about building a workplace where people feel supported, empowered and excited to come to work each day.

We value people who:

  • Believe in new beginnings and continuous growth
  • Protect and uplift the team around them
  • Take ownership and accountability
  • Always do what’s right for patients and the team

If you’re ready to take the next step in your dental career and join a team that values leadership, culture and growth – we’d love to hear from you.

Company Overview

Nova Dental Implant Centre is built on compassion, expertise, and transparency. Our culture focuses on creating a supportive, judgment-free experience while delivering high-quality, efficient implant care. With a commitment to precision, clear communication, and restoring confidence, we aim to ensure every patient feels understood, respected, and empowered.