Housing Support Worker
Darwin | Full time | Fixed Term | $106,347.33 to $113,498.39
Start date: June 2026
End date: 1 June 2027
Support Housing. Strengthen Communities. Create Lasting Change.
Join the North Australian Aboriginal Justice Agency (NAAJA) and make a real impact supporting Aboriginal people experiencing or at risk of homelessness across the Northern Territory.
NAAJA’s Civil Practice is seeking a passionate and culturally responsive Housing Support Worker to work alongside lawyers and community partners to provide holistic, trauma-informed support to vulnerable clients.
About the Role
As a Housing Support Worker, you will work directly with Aboriginal clients experiencing complex housing, homelessness, family violence and social issues. Working within NAAJA’s Civil team, you will support clients through advocacy, referrals, practical assistance and culturally safe case management while collaborating closely with housing lawyers to improve outcomes.
This is an opportunity to build strong community relationships and contribute to meaningful change through a justice-focused and client-centred approach.
In this role, you will:
- Support clients experiencing homelessness or housing instability
- Conduct intake assessments and assist clients to navigate housing pathways
- Work collaboratively with lawyers to support legal matters and case planning
- Advocate for clients with housing providers, government agencies and support services
- Assist clients to engage with programs and appointments
- Provide culturally appropriate education around tenancy responsibilities and housing stability
- Maintain accurate case notes and client records
- Build trusted relationships with clients, families, community organisations and stakeholders
About You
You are compassionate, resilient and committed to supporting Aboriginal communities. You understand the challenges faced by vulnerable clients and can work in a culturally safe, trauma-informed and strengths-based way.
You will bring:
- Experience in case management, community services or housing support
- Strong understanding of homelessness, family violence and social disadvantage
- Ability to work with clients experiencing complex needs and challenging circumstances
- Excellent communication and relationship-building skills
- Strong organisational and record-keeping abilities
- A collaborative and team-focused approach
- Current driver’s licence
- Ability to obtain an Ochre Card and satisfactory criminal history check
Tertiary qualifications in Social Work or a related field are desirable.
About NAAJA
NAAJA provides legal assistance and justice services for Aboriginal and Torres Strait Islander people across the Northern Territory. NAAJA is recognised as a leading legal service and is committed to creating long-term change through advocacy, law reform, education and community engagement.
What We Offer
- Competitive salary
- Salary packaging up to $18.550 tax free
- 6 weeks annual leave with 17.5% leave loading
- 3 weeks personal leave
- Supportive and values-driven team environment
- Opportunity to make a genuine community impact
Join us in creating safer, stronger communities across Darwin – applications reviewed upon receipt.
Apply now.
Applicants for this position must submit a cover letter and resume addressing the essential criteria.
Enquiries can be sent to peopleandcapability@naaja.org.au. **Emailed applications not accepted**
Applications close: 31 May 2026
Aboriginal people in the NT are strongly encouraged to apply.
