Customer Service Representative

No 1 Roofing & Building Supplies is one of the largest wholesale suppliers of metal roofing and building products, servicing Sydney, Central Coast, Hunter, and Mid North Coast regions. We’ve been servicing the Building and Construction industry since 1990, allowing us to build strong and valued relationships with our customers and the most trusted brands in the Australian Building industry.

We’re looking for Customer Service Representatives to join the highly successful and growing team at our Port Macquarie (Wauchope) branch, on a full-time basis. You will be required to work Monday to Friday, and every second Saturday morning. This is a fantastic opportunity to join our team of superstars as we grow our business through providing a high-class customer experience.

Your work may include:

• Greeting and welcome customers via phone, digital media and walk-in
• Processing transactions using our ERP system
• Gaining an understanding of our customers needs and wants, and making recommendations to achieve these
• Software and hardware testing
• Order processing and preparation of quotations

About you:

You’re a friendly, helpful, and engaging customer-focused individual, looking to take the next step in your career. You’ve got excellent communication and people skills, with experience in providing recommendations to support customers to make purchasing decisions.

We’re looking for a person who can thrive in a fast-paced environment, who loves meeting our customers expectations and delivers great customer service.

Ability to work early mornings and rotating Saturday mornings is required. Knowledge of and experience in the construction/roofing industry will be highly regarded.

What’s in it for you?

• A competitive salary and access to flexible working arrangements

• You’ll be joining an industry leader on a serious growth trajectory – be part of this exciting phase!

• Freedom to use your initiative and bring your ideas to the table to shape the success of the branch and No.1 Roofing

• Access to formal and informal training and coaching programs to help you reach your potential and your career goals

• A fantastic, fun and high-performing team environment

Interested?

Apply now and we’ll be in touch to discuss your application.