Mutual Muse is in need of a retail lover with a penchant for second hand to work across our Northcote and Brunswick stores.
The ideal candidate will have a thorough and wide ranging knowledge and interest in local and designer brands with experience working in secondhand resale, a bonus, but not essential. Our ideal team member is creative, conscious and enjoys communicating.
Who we are
Mutual Muse is a second hand fashion business in Naarm / Melbourne. We have two brick and mortar stores and an e-comm store.
Everything in our stores is bought directly from our customers. Mutual Muse’s point of difference from other second hand retailers is that we don’t operate on a consignment model – when you sell your clothes to us we sort through them quickly and give you cash or store credit up front.
What your role will involve
As a team member you will provide kind and genuine customer service to everyone that enters our stores as well as keep the store running by maintaining inventory, merchandising and processing sales.
All team members are guided through our buyer training at their own pace. Using your pre-existing skills and Mutual Muse training material you will help fill our stores with a curation of pieces for our diverse customer base. As a buyer you will make decisions about what we put on our racks(and understand why).
Who you are and what you know
We are looking for candidates with experience in customer service, retail or hospitality. You must have excellent communication and problem-solving skills and enjoy building relationships with your colleagues and customers. Collaboration is key at Mutual Muse.
To be a Muse you will..
- have proven experience in customer service. Second-hand retail or buying experience is highly regarded.
- A keen interest in fashion and a knowledge-base of local and international brands. Familiarity with designer fashion goods is a bonus
- enjoy working in a team and be able to take direction
- possess open-communication skills
- be passionate about the circular-fashion economy, its values and ethics
To be a successful buyer you will..
- Have an understanding of fashion history, trends and styles
- have good research skills and an eye for detail
- Be able to think objectively, with nuance and under time-pressure
What we can offer you
- The opportunity to work for a woman led, small business with big dreams!
- Opportunity to become a Mutual Muse buyer
- A supportive, nurturing and collaborative environment. We have an amazing team that is diverse, creative and passionate
- Work/life balance is cherished and we prioritise your mental and physical health at all times
- monthly store-credit bonus and first pick of our wonderful stock
- a casual role of at least 3 shifts per week, likely more.
To apply please include a cover letter(.pdf format) in your application. We’d love to know about you, your experience and what about this role speaks to you. If you would like to discuss the role further before you apply please email mikaila@mutualmuse.net.
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