Plan Management Officer (Full time)

We’re hiring – Plan Management Officer (Full time)

Mpower is a well-established, successful, accredited not-for-profit community-based organisation servicing South West Victoria. Mpower has been providing a range of services to individuals and families for 50 years.

What You’ll Be Doing

The Plan Management Officer is responsible for supporting NDIS participants with the financial administration of their NDIS plans. This role involves processing provider invoices, monitoring participant budgets, maintaining accurate financial records and ensuring all claims comply with NDIS guidelines. The Plan Management Officer plays a key role in helping participants maintain choice and control over their supports by delivering efficient, transparent and reliable financial intermediary services.

What we do expect from you (not limited to)

·Minimum Certificate III in Accounts Administration or other financial Qualification

·Professional body membership or willing to obtain

·Experience managing client relations and queries

·Strong verbal and written communication skills with a high level of attention to detail, accuracy, and confidentiality

·Efficient and accurate data entry & ability to work within and between different IT systems

Our Benefits

·Generous Salary & Salary Packaging

·Supportive Team Environment

·Excellent Workplace Culture

·Flexible Work Arrangements

Additional Information & How to Apply

For more information and to obtain a copy of the position description, please visit Mpower website: https://www.mpower.org.au/employment/. Please apply via Seek and applications should include a Cover Letter, Resume and Referees.

For a confidential discussion please contact Helen Lynch, Plan Management Coordinator on (03) 5561 8111.

Applications Close: Sunday 19th April 2026

People from diverse backgrounds are encouraged to apply. Mpower upholds a working environment that is free from discrimination in accordance with Equal Opportunity legislation and is committed to compliance requirement including industry Codes of Conduct and Child Safety Standards.

Appointment subject to satisfactory NDIS Workers Screening Clearance, Working with Children Check, Police Check. All applications will be treated in the strictest confidence.