- Full-time permanent employment opportunity
- Attractive hourly rate plus 12% superannuation
- Not-for-Profit salary packaging up to $18,550 per annum to increase your take-home payment
- Incentive program for exceeding KPIs
- Allocated PD Budget (valued at $1,000 based on 1.0 FTE)
- Travel reimbursement for any client-related work
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Complimentary membership to the Paraplegic Benefit Fund (PBF Australia). which includes, $250,000 immediate payout in the event of a permanent spinal cord injury, access to PBF’s injury prevention resources and support services and peace of mind knowing you’re covered by a trusted organisation dedicated to spinal injury awareness and assistance
Other benefits
- Flexible working options to increase your work-life balance
- Training opportunities to enhance your abilities
- Free onsite parking
- Fun and supportive team environment
- Employee Assistance Program extended to your immediate family members
Who are we?
Mosaic Community Care is a trusted provider of disability support services, committed to helping individuals achieve their goals and improve their quality of life. We are dedicated to making a positive impact in the lives of those we support by offering individualised, person-centred support. In addition to our core services, we are passionate about our Client Services, which help us deliver high-quality services and engage with our community effectively.
Job Overview:
We are looking for a passionate and dedicated NDIS Support Coordinator and Psychosocial Recovery Coach to join our team. In this role, you will assist NDIS participants with varying abilities in achieving their NDIS plan goals, enhancing their daily living skills, and promoting their overall well-being. You will report directly to the Capacity Building Team Lead, who is committed to supporting your professional growth and success.
This role is a fantastic opportunity for the experienced individuals who are seeking to effectively contribute their talent to successful organisational development.
The role is based at the Jandakot office, with potential for an alternative location at Shenton Park, and includes community visits across multiple locations.
What we’re looking for
- Strong interpersonal and communication skills
- Ability to build empathy and rapport with participants.
- Understanding of psychosocial recovery principles and evidence-based practices.
- Commitment to a person-centred service, customizing support to fit individual needs.
- Dedicated to upholding and enhancing service quality for outstanding outcomes.
- Eager for ongoing learning and career progression.
Key Responsibilities of this role include but not limited to
NDIS Support Coordination:
- Assist NDIS participants in understanding and implementing their NDIS plans
- Collaborate with participants to identify goals and supports needed to achieve them.
- Liaise with service providers and coordinate the delivery of NDIS-funded services.
- Maintain accurate records and documentation of participant progress and services provided.
Psychosocial Recovery Coaching:
- Provide one-on-one psychosocial recovery coaching to help participants build resilience and improve mental health.
- Develop recovery plans and strategies tailored to each participant’s unique needs
- Offer emotional support, and skill-building to enhance coping and self-management.
- Monitor and evaluate the effectiveness of coaching interventions and adjust plans as needed.
To be successful in this position you will have –
- 1 to 3 years’ demonstrated experience in direct case management in the NDIS sector
- Background in Social Work, Psychology, Occupational Therapy, Community Services, Human Services, Counselling, Allied Health or similar fields are highly regarded.
- Strong understanding of NDIS Quali ty and Safeguards Commission requirements, including documentation, standards, timelines, and audit readiness
- Ability to work autonomously within a structured clinical governance framework, including supervision, peer review, and continuous improvement processes.
Pre-employment compliance requirements
- Valid NDIS Worker Screening Check
- Unrestricted work rights in Australia
- Valid WA Driver’s license and Licensed and Insured vehicle
- Current and valid First Aid & CPR certificates
- Current and valid Working With Children Check
Ready to Make a Transformative Impact?
If you are passionate about making a difference and have the skills to support our client services, we encourage you to apply! Click “Apply” to submit your resume and cover letter and continue your journey with us at Mosaic Community Care.
Embrace Diversity with Mosaic
At Mosaic, we welcome and celebrate diversity and are committed to fostering an inclusive workplace. We value individuals of all backgrounds and perspectives. Join us in shaping a more inclusive future.
