Mercury IT, (mercuryit.com.au), currently has an opening for an experienced Senior IT Technician for a full-time role. This role is embedded onsite with our customer on a roster basis that includes weekends.
About the Role:
Senior IT Technician’s are responsible for resolving Level 1, 2 and 3 support requests.
Roster either being Sunday – Thursday or Thursday – Monday. This role includes working of public holidays
Requirements:
- Minimum of 4 years’ experience
- Present well
- Excellent work ethic
- Effective oral and written communication skills
- Ability to work autonomously and to make independent decisions
- Highly developed problem-solving skills
- Ability to build and support professional relationships
- A desire to continually develop your skills through company sponsored learning
- A police background check will be required for this role
Desirable skills and proficiencies:
- Relevant current industry certifications
- Previous MSP experience including support tools such as Autotask PSA and RMM (or similar)
- In exchange we offer a market competitive salary, and a supportive and collaborative work environment within a growing organisation.
About Mercury IT:
We are committed to our employee’s work-life balance, as part of the Mercury IT team you will enjoy;
- Market competitive salary
- Collaborative team based working environment within a growing organisation
- Continuous learning and training opportunities and incentives to up-skill
- Flexible and family friendly working conditions
- An employee assistance program to help with mental health, physical health and financial guidance.
- To apply for this role, use the ‘Apply for this job’ link below.
*No recruitment agencies please
