Food & Beverage Supervisor
Be part of something bigger.
As the flagship hotel for the Mercure brand within Australia, we’re proud to offer more than just a
place to stay — we create experiences. With 517 modern guest rooms, 12 conference spaces, and vibrant F&B venues, Mercure Sydney is a fast-paced and dynamic hub for travellers, event attendees, and locals alike.
We’re now looking for a Food & Beverage Supervisor who thrives in creating memorable guest moments, leads by example, and brings energy and consistency to every shift. This is your opportunity to step up and shine in a leadership role that combines events, outlet operations, and team culture.
What You’ll Do
Based primarily in the evening, you will focus on exceeding client and guest expectations
Lead and inspire the front-of-house team to deliver exceptional service across all Food & Beverage Outlets
Be the face of our hotel, delighting clients and guests with your confidence and professionalism
Solve problems with calm and creativity — every day is different, and you’re ready for anything
Support the day-to-day running of events & outlets, liaise with other departments, and maintain
operational efficiency
Onboard, coach, and develop team members to be their best — sharing your knowledge generously
Get hands on – manual handling, moving C+E furniture & doing room setups –we need someone ready to roll up their sleeves and jump right in
Deliver on our Accor brand promise and bring the Heartist spirit to every guest interaction
What We’re Looking For
Proven experience in Food & Beverage, with leadership experience is a big plus
A natural leader who uplifts, energises and supports others
A strong communicator with great people skills and a calm, solution-focused mindset
Someone who leads by doing — consistent, reliable, and guest-focused
Has their NSW RSA
Has Full-Time work rights in Australia
Why Join Us?
A big hotel with even bigger career opportunities — we’re passionate about
internal growth
A diverse, high-energy team culture that values respect, support, and development
World-class
Perks including:
50% off staff meals
30% off staff drinks
Discounted accommodation and dining worldwide
Discounted on-site parking
Training on industry-leading platforms
24/7 Employee Assistance Program
Right next to Central Station – easy to get to
Make your mark at Mercure Sydney. Lead with heart, deliver with pride, and create unforgettable moments.
Apply now and start your next chapter with us.
