General Manager – Medical Practice Services (Medicinal Cannabis)
- Lead from the front, own and scale a national medical service
- Lead where medicine, innovation, and impact intersect
- Be recognised and rewarded for decisive leadership in a values-led organisation that backs its leaders.
OUR VALUES DRIVE US
At Medcan Group, our culture is built on strong values and empowered leadership:
Innovation – We use curiosity as our compass
Accountability – We own our actions and provide a quality service
Compassion – We put patients at the centre of decisions
Collaboration – We grow stronger together
Good Vibes – High standards, positive energy, real momentum
If you like setting direction, building teams, and turning strategy into performance, you’ll feel at home here.
ABOUT MEDCAN GROUP & CANN I HELP
Medcan Group is a vertically integrated leader in Australia’s medicinal cannabis industry, spanning cultivation, manufacturing, research, and patient clinical services and care. Through Cann I Help, our clinical services support thousands of patients nationwide with safe, compliant, and compassionate access to medicinal cannabis.
We are entering our next phase of growth, scaling services, strengthening commercial performance, and continuing to innovate how care is delivered in a highly regulated environment. To lead this next chapter, we are seeking a General Manager – Medical Practice Services (Medicinal Cannabis): a confident, commercially astute leader who thrives on ownership, influence, and results. This is not a caretaker role, it’s a leadership mandate.
ABOUT THE ROLE
The General Manager – Medical Practice Services (Medicinal Cannabis) is a executive leadership role reporting directly to the CEO, with full accountability for the commercial, operational, and clinical performance of Cann I Help’s medical services. You will lead a multidisciplinary team across nursing and medical administration, oversee clinical governance and regulatory compliance, and drive measurable commercial growth, efficiency, and service excellence.
You’ll be trusted to:
- Set the direction
- Make the calls
- Influence stakeholders
- Challenge the status quo
- Deliver a patient centric results driven environment
THE ROLE
The successful incumbent will:
- Own the commercial and operational performance of the national clinic, including service quality, practice revenue, budget, and growth targets
- Develop strategy and translate strategy into clear execution plans and results
- Lead and strengthen clinical governance, compliance, and prescribing frameworks (TGA, AHPRA, SAS-B, AP)
- Drive operational excellence across patient flow, telehealth, workforce utilisation, and digital systems
- Build, lead, and coach high-performing clinical and operational teams
- Partner with practitioners, pharmacies, and internal stakeholders to optimise outcomes
- Champion a patient-centred, high-quality care experience
- Use data, insight, and commercial acumen to improve performance and decision-making
- Identify and implement new service models, innovations, and growth opportunities
- Create a culture of accountability, clarity, and momentum\
ABOUT YOU:
You are likely to succeed in this role if you:
- Are a decisive, confident leader who enjoys accountability
- Balance commercial thinking with clinical credibility
- Are comfortable operating in regulated, high-risk environments
- Can influence clinicians, executives, and operational teams alike
- Prefer ownership over hierarchy and outcomes over process
- See complexity as a challenge, not a barrier
- You care about people and can balance commercial outcomes
SELECTION CRITERIA:
- Bachelor’s degree in Health Administration, Medicine, Allied Health, Business, or a related field
- 5–7+ years’ senior leadership experience in healthcare, clinical services, or regulated medical industries
- Demonstrated success in commercial, financial, and operational leadership
- Strong understanding of Australian healthcare compliance and governance (TGA, AHPRA)
- Proven experience leading multidisciplinary clinical and operational teams
- Track record of driving growth, improvement, and innovation
Highly regarded:
- Experience in medicinal cannabis, controlled medicines, or complex prescribing environments
- Postgraduate qualifications in health, business, or leadership
- Experience with EMR systems, telehealth platforms, and digital health solutions
THE NON-NEGOTIABLES
- Strong compliance mindset, patient safety and regulatory integrity come first
- Ability to pass and maintain a Federal Police Check
- Willingness to lead from the front and be accountable for outcomes
- Proven commercial leadership within the heath sector
WHAT WE OFFER
- A senior leadership role with real influence
- Competitive remuneration package, rewards structure + Super
- Values-driven, growth-focused culture
- Opportunity to shape the future of medicinal cannabis care
- Professional development and leadership support
- Employee Assistance Program
- Flexible working arrangements where appropriate
HOW TO APPLY
To be considered for the role, applicants must submit:
- A short cover letter addressing:
- Your leadership approach
- Your alignment with our values
- What you want to build or achieve in this role
- Salary expectations
- Your resume
Applicants are also required to complete the following psychometric assessment; the assessment will take 5 to 7 minutes.
https://assessment.predictiveindex.com/4FFR/f75d635c-0458-46df-a339-fb9b3615badf?type=candidateba
Only applicants who complete all application steps will be considered.
