The Company
MDA National is a not-for-profit doctor’s mutual, also known as an MDO (Medical Defense Organisation). We exist solely to protect our members at every stage of their career and promote good medical practice throughout Australia. We have been supporting medical practitioners to keep on practicing with confidence since 1925. Remaining true to our ‘doctors for doctors’ ethos, we are owned and governed by doctors, caring for the wellbeing and interests of doctors.
We take pride in a workplace culture focused on people, collaborative relationships, and continuous improvement. With our commitment to personal growth and development, great leaders, and passion for excellent member service, we provide an environment which encourages you to be the best version of yourself.
The Role
A fixed term contract role based out of our Sydney Office – Please Only Apply If You Currently Live In Sydney. This is not a remote role.
The Transformation Hub Co-Ordinator works closely with the Head of Transformation in providing operational, governance and administrative support to the Transformation Hub, enabling the effective delivery of strategic initiatives and a consistent Quarterly Business Review (QBR) cadence. The role ensures co-ordination across internal stakeholders, alignment with internal technology governance frameworks and effective engagement with external vendors, while producing high-quality, executive-ready artefacts and reporting.
Key Deliverables and Responsibilities
Transformation Hub Operations
- Support the Head of Transformation in coordinating day-to-day administrative and operational activities of the Transformation Hub
- Maintain hub calendars, forums and meeting cadence (QBRs, steering committees, working groups)
- Prepare agendas, meeting packs, minutes, action logs and follow-ups
- Maintain initiative registers, dependency tracking and decision logs
Quarterly Business Review (QBR) Support
- Co-ordinate planning and logistics for QBRs
- Collate inputs from internal teams and vendors
- Support preparation of executive-level QBR materials
- Track actions and outcomes arising from QBRs
Governance Administration
- Ensure initiatives follow internal governance frameworks and standards
- Administer agreed technology governance processes on behalf of the Transformation Hub
- Act as a liaison between the Transformation Hub and other business units as required
- Track stage gates, approvals and required artefacts
- Coordinate and support governance, reporting and assurance activities, including retrospectives and post-implementation reviews (PIRs)
Vendor and Stakeholder Co-ordination
- Provide co-ordination support for Project Manager/Product Owner–led engagement with external vendors and partners
- Maintain visibility of vendor deliverables, milestones and dependencies across initiatives
- Support contract and Statements of Work (SoWs) administration processes in collaboration Corporate Services
- Enable consistent communication and alignment between internal teams and external vendors
Reporting and Visibility
- Maintain initiative status reporting, RAID logs and benefits tracking
- Produce concise, accurate and executive-ready status reports
- Support ad-hoc reporting and analysis as required.
Skills & Experience
- Strong organisational, co-ordination and time-management skills
- Excellent written and verbal communication skills
- Experience supporting programs, initiatives or transformation offices
- Ability to work with multiple stakeholders across business and technology
- High attention to detail with the ability to produce executive-quality outputs
- Comfortable operating in a dynamic, fast-paced environment with changing priorities
- Understanding of technology delivery and governance concepts
- Experience working with external vendors or consulting partners
- Experience in regulated or complex environments (e.g. financial services, insurance, health)
- Familiarity with project or program management methodologies (agile, waterfall, hybrid)
- Familiarity and competence with common delivery and collaboration tools including Jira, Confluence, Miro, Microsoft PowerPoint and Microsoft Project.
Formal Qualifications
- Project or program management qualifications highly desirable
- Business, management, IT or related degree desirable.
What’s on offer?
- Attractive remuneration.
- Fantastic opportunity to join a well-established organisation with an outstanding team culture.
- Contemporary approach to staff development.
- Commitment to flexible working including a hybrid working environment.
- Modern St Leonard’s Office Location
- 24/7 access to Employee Assistance Program.
- HBF health insurance discount option.
- Generous health & wellbeing allowance in addition to salary package.
- Income protection insurance.
- 1 week of MDAN Additional Leave per annum.
- Up to 10 weeks Paid Parental Leave.
- Opportunity to purchase 2 weeks additional leave per year.
How to Apply
Please click the ‘Apply’ button and upload a copy of your CV.
Please also endeavor to include a cover letter as we are interested in getting to know as much about you as we can via your application!
For further information on MDA National’s work, culture and values, please visit:
Our website: https://www.mdanational.com.au/
Our social media: https://www.linkedin.com/company/118617/
To obtain a copy of the position description or to speak about this role in greater detail, please contact Nick Prest via email at humanresources@mdanational.com.au.
