National Account Manager – Chemist Warehouse (CWH)
We’re entering an important new chapter. As we continue our shift into a sales and marketing led organisation, we’re looking for a National Account Manager – CWH to help shape our next phase with clarity, purpose, and impact.
This role can be based in either Melbourne or Sydney. For Sydney based candidates, please note we will be relocating from our current Kingsgrove office to the Sydney CBD in early 2026.
The Opportunity
As one of two National Account Managers supporting the CWH partnership, you’ll take category level ownership within this priority customer. Working closely with the Head of National Accounts, you’ll shape and execute the plans for your categories, balancing strategic clarity with hands-on commercial excellence.
Your work will contribute directly to a business focused on intentional growth: backing the right plays, simplifying where it matters, and ensuring our brands show up strongly every day.
What You’ll Lead
• Category level ownership within the CWH portfolio, including planning, promotional execution, and customer engagement for your assigned categories.
• Contribution to the broader CWH customer strategy, ensuring your categories are aligned to shared commercial priorities.
• Delivery of revenue, margin, and share outcomes for your categories.
• Forecasting accuracy and demand planning inputs to support smarter, data-driven decisions across the CWH business.
• Cross functional collaboration with Marketing, Category, Supply, Finance and Field Sales to drive seamless execution.
• Insight led recommendations that elevate performance at category level and strengthen our partnership with CWH.
What You’ll Bring
• Experience managing major accounts, ideally CWH or similar pharmacy/retail environments.
• Strong commercial judgement and the ability to think beyond the transaction to long-term value creation.
• Curiosity, analytical strength, and comfort using insights to guide decisions.
• A collaborative approach that builds trust, supports collective outcomes, and strengthens internal alignment.
• A grounded, human communication style, able to simplify complexity and engage stakeholders with clarity.
• A mindset consistent with our values: courage in ambiguity, focus on what matters, a commitment to learning, and a belief that we go further together.
Where You’ll Work
You’ll be based in either our Melbourne office or our Kingsgrove office, with a planned relocation to a new Sydney CBD workspace in early 2026. This move reflects the evolution of our business – modern, connected, and designed to bring our teams closer together.
Why This Role Matters
This is more than account management. It’s an opportunity to:
• Shape how our brands win on shelf and online.
• Strengthen one of our most strategically important partnerships.
• Influence how we work – faster, smarter, and with clear purpose.
• Help build a business grounded in great people, strong brands, and meaningful customer relationships.
If you’re energised by commercial challenge, motivated by meaningful impact, and ready to help write our next chapter – we’d love to hear from you.
