Office Administrator

As a membership organisation our members are our number one priority.  Relishing the opportunity to provide an exceptional customer experience, you will be the first point of contact with your primary goal to build relationships, identify member needs and facilitate solutions.  

Based in our Mackay office, you will be responsible for managing reception and working closely with the Regional Manager to undertake a variety of administrative activities, including CRM maintenance, general accounts processing, events, and training support. 

Is it for you?

• You won’t be afraid of picking up the phone and will have the ability to quickly build rapport with our members
• You have a genuine passion for customer service
• You have strong administration skills, with prior experience working in an office environment
• You’re proactive and demonstrate initiative, enjoying the opportunity to collaborate with others
• You’re a self-starter and can work autonomously to ensure deadlines are met 
• You’re competent in the Microsoft suite of products
• You’re experienced in using a CRM and/or MYOB (highly desirable)

Why join Master Builders?

It’s our brand – established in 1882 and with more than 10,00 members, we represent some of Australia’s largest and most successful builders. Our 9 offices are home to over 130 staff across the State, who seek to influence positive change and provide support to our members across a variety of disciplines including workplace health and safety, technical, contract management and industrial relations.

In return we aim to be ‘more than just a job’. Providing that balance between work and life, you can look forward to enjoying:

• A day off on your birthday
• 10 paid YOU days per year to rest and recharge (yes, that’s on top of your usual leave entitlement)
• Access up to 18% superannuation after 3 years of employment
• 8 weeks paid parental leave
• On-site brekky each day
• Access to our EAP program

If you’re looking for a new challenge and an opportunity to be part of a team committed to supporting the industry, we would love to hear from you. Please submit a resume and covering letter outlining why this is the role for you.