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Permanency Case Manager (Wagga)

Permanency • Wagga Wagga, New South Wales 2650, Australia • Full-time

Description

The Role As a Permanency Case Manager, you will work closely with team leaders to support children and young people in out-of-home care, along with their siblings, foster carers, birth families and other key supports. Your focus will be on achieving stable, safe and lasting placement outcomes.

You will deliver therapeutic case management informed by trauma-aware and evidence-based practices. The role supports the wellbeing of children and young people while working with birth families to strengthen functioning and, where appropriate, support family restoration. Where restoration is not possible, you will assist in establishing alternative permanency options such as adoption, guardianship or long-term foster care.

This is a hands-on role involving direct engagement with children, young people, carers and families. You will manage complex cases, provide practical and emotional support, and complete detailed documentation and reporting. Service delivery occurs across homes, offices and community settings, with occasional work outside standard hours to respond to urgent needs.

About You

We are seeking a motivated and compassionate professional who is committed to improving outcomes for children, young people and families.

Qualifications & Requirements

  • Diploma or Degree (or working towards) in Community Services, Social Work or a related discipline, or equivalent relevant experience
  • ACT Working with Vulnerable People Card and/or NSW Working With Children Check (as required)
  • Current unrestricted driver’s licence (P1/P2 may be considered)
  • Driver’s licence history check (all years)
  • Eligibility for inclusion on the NSW Office of the Children’s Guardian Residential Care Workers Register (RCWR) at the reference check stage
  • Current National Police Check

Key Attributes

  • Ability to work independently and collaboratively within a team
  • Strong conflict resolution and assertiveness skills
  • Excellent written and verbal communication
  • Strong problem-solving and critical thinking skills
  • Confidence using computer systems and databases
  • Empathy, resilience and strong self-care practices
  • Ability to maintain clear professional boundaries
  • Strong attention to accurate documentation and record-keeping
  • Commitment to trauma-informed, non-judgmental and inclusive practice

About Us

Marymead CatholicCare Canberra & Goulburn is the social services agency of the Catholic Archdiocese of Canberra and Goulburn. Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration while adhering to our values of Respect, Integrity, Excellence, Care & Compassion and Inclusivity. 

Why Join Us?

If you are seeking a purposeful role where your work contributes directly to improving the lives of others, this is an excellent opportunity. We are looking for dedicated individuals who are committed to supporting the community across a range of service areas.

What We Offer:

  • Attractive salary packaging benefits to enhance your earnings

  • Free onsite parking

  • Access to an Employee Assistance Program to support your wellbeing

  • Ongoing learning and professional development opportunities

  • A workplace that values balance and family-friendly practices

  • Join a team that makes a meaningful impact.

To Apply Please submit your resume and a cover letter (max 2 pages) outlining your demonstrated experience and suitability for the role via the link.

Note: Incomplete applications will not be considered. Early applications are encouraged, as recruitment may close once a suitable candidate is identified.

Closing date: 30 March 2026.

Marymead CatholicCare has a commitment to child safeguarding and zero tolerance to child abuse. Marymead CatholicCare is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.

Role Type

On-site • Permanent • Full-time • Level 4

Pay Rate

88099.35 AUD – 88099.36 AUD (Annum)

Company Overview

Marymead CatholicCare Canberra & Goulburn, a well-respected, not-for-profit organisation servicing the ACT and southern and western regional areas of NSW, has been delivering a range of high quality, individual and family support services (children, young people and their families) for over 60 years. With offices in Canberra and in NSW at Goulburn, Moruya, Bega, Young and Wagga Wagga, Marymead CatholicCare’s array of programs and services include children & young people’s services, family & relationship services, counselling & therapeutic supports, out of home & foster care, mental health support, disability services, tenancy & property management, accommodation & support services, alcohol & other drug supports, homelessness services, retirement living and aged care. Marymead CatholicCare Canberra & Goulburn is the social services agency of the Catholic Archdiocese of Canberra and Goulburn. Providing person-centered services in times of need, to make a positive difference, across the lifespan.