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Team Leader

Sydney, New South Wales 2000, Australia • Full-time
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Description

Manaia Assist is a Registered NDIS Provider who have been providing services since 2019 and we are expanding slowly but surely. Our Vision is to enhance the skills and lives of people who have a disability to live a more independent lifestyle. Our Mission is to provide protection for participants from any form of abuse. To provide a partnership with participants and families and to provide participation and engagement for customers to lead an ordinary life.

We are looking for a Team Leader to join our team in Sydney. You should be able to demonstrate your experience managing a SIL & SDA Accommodation. A strong and vibrant person with solid understanding of the NDIS, planning and budgeting, with high leadership, organisational qualities.

You must have:

Good Time Management Skills

Adapatable and have a flexible mindset

Good Communication Skills

Looking for a challenge

Qualifications and Experience:

Minimum 3 years’ experience in the disability sector especially in NDIS SIL & SDA setting with an emphasis on Disability and Mental health.

Tertiary qualifications in Social Work, Disability Services, Community Services Coordination, Frontline Management or equivalent.

Advanced knowledge of the disability sector and NDIS regulations, participants Plans and implementing positive behaviour support plans.

Previous experience in coordinating the delivery of services and developing staff rosters

Advanced computer skills, including the ability to use Microsoft Office, email and web based applications

Well-developed oral and written communication skills

Must have excellent Administration Skills

Tasks & responsibilities

Maintain and build strong relationships with existing clients’, stakeholders, key referrers such as Support Coordinators, Plan Managers, and Allied Health Professions and major rehabilitation settings.

Responsible for Mandatory reporting according to NDIS Q&S commission guidelines.

Exhibit high level of leadership qualities by ensuring effective communication

To assist throughout the recruitment process of SIL & SDA Team.

Meet and greet with Participants/Clients/Family to discuss individual needs, interests and the level of care they require.

To develop and implement individualised support plans and clients operational documentation on regular occasions. Timely monitoring clients’ goals, plan outcomes, staff performances, data collection & scheduled observations, and house expenditures.

To assist Senior Managers with internal audits and service delivery planning, implementing policies and procedures to undertake agreed actions and achieve outcomes.

Ensure excellence in client service delivery, assessment & report writing, drafting SIL quotes, goal planning for new and existing clients.

Managing complaints and feedbacks to a high level of resolution.

Providing leadership & coaching to a team of permanent staff and casual staff

Ensure we provide a quality person-centred service to the residents and their families

Oversee & manage the ongoing day to day operations of the home

Responsible for budgeting and rostering staff

Benefits of Working with us

Career progression to advance and develop

A Fuel Card and Etag

A Laptop and Iphone

Group Home located in Marrickville

Working as part of a team that makes a difference i peoples lives

Job Satisfaction

Role Type

On-site • Permanent • Full-time • Associate

Pay Rate

70000 AUD – 80000 AUD (Annum)
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