Service Support Officer

LTTS is seeking a detail-oriented and proactive Service Support Officer (Travel & Administration) to join our team in Alderley, QLD. This full-time position plays a critical role in supporting the delivery of services through the coordination of travel, logistics, and operational administration across our team.

What you’ll be doing

• Coordinating and booking travel arrangements, including flights, accommodation, car hire, and internal LTTS assets (houses and vehicles)
• Planning and managing travel logistics to align with clinician rosters and service delivery requirements
• Maintaining accurate travel schedules and communicating clear, up-to-date itineraries to team members
• Monitoring travel plans to identify efficiencies, cost savings, and improvements
• Supporting the ongoing maintenance and coordination of LTTS assets, including houses, vehicles, keys, and consumables
• Managing and responding to maintenance requests, and liaising with external providers to ensure assets are well maintained
• Assisting in roster administration, including updates, changes, and tracking documentation
• Supporting general administrative functions
• Maintaining accurate records, documentation, and registers in line with LTTS systems and processes
• Contributing to quality assurance processes, including documentation, audits, and continuous improvement activities

What we’re looking for

• Experience in administration, logistics, travel coordination, or a similar role
• Strong organisational skills with a high level of attention to detail
• Ability to manage multiple priorities and work proactively in a fast-paced environment
• Confidence in coordinating complex logistics and resolving issues as they arise
• Strong communication skills and a collaborative, team-focused approach
• Ability to follow processes while also identifying opportunities for improvement
• Proficiency in Microsoft Office and administrative systems
• A commitment to accuracy, accountability, and supporting team outcomes

What we offer

At LTTS, we value our employees and strive to create a supportive and inclusive work environment. You will be part of a collaborative team of allied health professionals who are passionate about making a difference, with opportunities to contribute meaningfully to the smooth delivery of services across our organisation.

About us

LTTS is a leading provider of allied health services, committed to helping our clients achieve their goals. With a strong focus on community engagement, operational excellence, and customer satisfaction, we pride ourselves on delivering high-quality services and building strong, lasting relationships.