Level Five is an Enterprise Solutions Company that strives to provide the best and latest breed of security, Digital Banking and data science solutions to banks, telcos and large internet companies in South East Asia.
Level Five Solutions is part of a larger group that includes Level Five Holdings and SRKK Group (A Platinum Microsoft partner). Through our groups of companies, we supply a wide range of IT solutions and services which ranges from hardware and software to system integration services.
The Level Five Group of Company has offices in 5 countries across South East Asia; Thailand, Malaysia, Singapore, Indonesia and Philippines.
Job Position: Fraud Expert/Specialist Remark: Work Hybrid
As a Fraud Expert/Specialist, you’ll use data from the largest real-time fraud detection platform on the planet to capture and inspect anomalies for enterprise customers. Your experience with data analysis, investigating suspicious behavior and providing new insights to customers will lead to immediate real-world impact in the form of reduced credential abuse, lower authentication friction and increased profits.
You’ll leverage a real-time platform analyzing billions of transactions per month for our Fortune 500 customers in Financial Services, Insurance, e-Commerce, and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it.
You’ll be collaborating with customer’s internal teams to raise issues and facilitate them to investigate and resolve. The comprehensive policy you build will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue.
Responsibilities:
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Provide fraud and security expertise and advise on the strategy to prevent or detect fraudulent activities.
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Review suspicious activity and complex fraud cases to help identify and resolve fraud risk trends and issues.
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Conduct sessions with stakeholders for Fraud data analysis report and presentation
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Clearly and thoroughly document investigation findings and conclusions
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Understand fraud operation processes and communicate with stakeholders for their discoveries and further in-depth investigations.
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Understand how to write rules or model in decision engines and manage customer risk policy, leveraging hundreds of signals in the Digital Identity Network and data fed directly into the network by our customers.
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Offline analyses of end-user data to tune rules, expose patterns, research anomalies, reduce false positives, and build executive and project-level reports.
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Analyze high-volume data to investigate, identify and report trends linked to fraudulent transactions.
Ideal Candidate:
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Minimum 3 years working experience in fraud monitoring or cyber security
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Ability to make decisions with limited and conflicting information
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Experiences in online banking fraud or card fraud from banking industry is a plus
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Ability to gather requirements or understand customer expectation
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Knowledge of digital fraud environment and patterns such as BOT Attack, Chargebacks, Account Takeover, Login Compromise, Social Engineering
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Familiarity with programming languages is an advantage (such as SQL/Python etc)
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Fluency with data analysis and visualization tools (Tableau is a plus)
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Experience working with Rules Engine (A Must)
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Experience working with Machine Learning is a plus
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A keen eye for detail, accuracy and strong critical thinking skills with advanced judgment capability
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Extensive multi-tasking and prioritization skills needs to excel in fast paced environment with frequently changing priorities
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Ability to communicate clearly both in Thai and English with technical and non-technical
