This is a role for someone who naturally looks at how things are working — and immediately sees how they could work better.
We’re looking for a Utilisation Coordinator who brings a strong maximiser mindset. Someone who notices gaps, patterns, and inefficiencies, and takes action to improve them — not later, but now.
What this role is really about:
- Maximising every available session — turning gaps into booked services
- Proactively identifying and acting on underutilisation trends
- Staying one step ahead of cancellations and quickly backfilling capacity
- Using waitlists strategically to improve both utilisation and client experience
- Keeping calendars accurate, current, and aligned across teams
- Surfacing risks early and focusing effort where it has the biggest impact
What success looks like:
- You don’t wait for gaps to be flagged — you find them first
- You spot patterns (repeat cancellations, unused capacity) and act quickly
- You follow things through — nothing sits unresolved
- You prioritise the work that will have the greatest impact on utilisation
- You help create a rhythm where capacity is consistently filled and visible
We’re looking for someone who:
- Has experience in scheduling, rostering, utilisation or service operations
- Brings a strong bias for action and operational discipline
- Is confident working across systems (Salesforce, spreadsheets, calendars)
- Communicates clearly and collaborates across teams
- Gets energy from improving systems and making things run better
If you’re someone who naturally optimises, improves, and acts — this is a chance to step into a role where that mindset has real impact across the organisation.
Why Learning Links?
Joining Learning Links means becoming part of a purposeful organisation dedicated to helping young people thrive.
You’ll enjoy:
- Above‑award pay + salary packaging to boost take‑home pay.
- A supportive, values‑driven culture that embraces collaboration, integrity, empowerment, and excellence.
- Opportunities for ongoing training and professional development.
- The chance to work with passionate professionals who care deeply about children, families, and community.
- A role where your work genuinely makes a difference.
Child Safety
Learning Links is a child‑safe organisation. Successful applicants will be required to complete a Working with Children Check, NDIS Worker Screening Check, and other relevant pre‑employment checks.
Ready to Make an Impact?
If you’re driven to optimise performance, solve complex problems and make a real difference behind the scenes, we’d love to hear from you. Apply now or visit our Careers Page to learn more about joining Learning Links.
Apply Now!
