3 days per week | Hybrid (Macquarie Park & WFH)
$95,000- $105,000 FTE ( $57,000- $63,000 pro rata 3 days) + salary packaging
KidsXpress is a children’s mental health charity transforming the lives of children impacted by adversity. We deliver trauma-informed Expressive Therapy to children under 12, alongside education services for parents, teachers and professionals who care for them.
We are entering a new phase of growth and are seeking an Individual
Giving & Growth Manager to lead and strengthen our Individual Revenue portfolio.
This is a strategic, hands-on role responsible for growing income from individual donors through acquisition, retention and lifetime value strategies.
You will sit alongside our Grants & Partnerships Manager and Marketing Services Manager (Events), forming one of three defined revenue streams within the organisation.
The Opportunity
This role offers genuine ownership of the Individual Revenue
function, including:
- Individual one-off giving
- Regular (recurring) giving
- Workplace Giving
- Matched giving campaigns
- Major individual gifts
You will design and deliver strategies to grow and retain
supporters, while working collaboratively with our Events & Marketing
Manager to steward donors acquired through community fundraising and events.
This is an opportunity to build and shape an individual giving engine within a respected and mission-driven organisation.
Key Responsibilities
- Develop and implement an annual Individual Revenue operational plan aligned to organisational targets.
- Lead the individual giving campaign calendar, including appeals and matched giving initiatives.
- Grow and optimise regular giving and workplace giving programs.
- Strengthen donor acquisition strategies across digital and community channels.
- Design and refine supporter journeys across acquisition, onboarding, retention and reactivation.
- Lead donor EDM planning and performance tracking.
- Use Salesforce to drive segmentation, reporting and data-led decision making.
- Identify and cultivate major individual gift opportunities where appropriate.
Event delivery and peer-to-peer fundraising sit within the Events & Marketing function. Once supporters are acquired and recorded in the CRM, stewardship, conversion and retention form part of this role.
About You
You are commercially minded, relationship-focused and comfortable taking ownership of revenue performance.
You bring:
- Experience in individual giving, fundraising or supporter growth.
- Confidence using Salesforce (essential).
- Experience building or optimising donor journeys.
- Strong written communication skills.
- A growth mindset with the ability to translate data into strategy.
Experience within the not-for-profit sector is desirable but not essential.
Why Join KidsXpress?
- $95,000–$105,000 FTE (pro rata 3 days per week)
- Access to salary packaging (which may increase take-home pay by approximately $6,000 per year)
- 17.5% annual leave loading
- Birthday leave
- Gifted leave over the Christmas/New Year period (reviewed annually)
- Hybrid and flexible working arrangements
- Professional development support
You’ll be part of a thoughtful, values-driven team working at the intersection of children’s mental health and community support.
If this opportunity appeals to you, please submit a covering letter addressing the role requirements together with your CV through our website https://kidsxpress.org.au/about/work-with-us/
If you have any questions regarding this opportunity, please contact Alex at HR@kidsxpress.org.au
