Rostering Coordinator (NDIS) – Full Time | Work From Home
Location: Remote (NSW preferred)
Position: Full Time – 5 days per week
About Kevria
At Kevria, we support people to live meaningful and independent lives.
Everything we do is grounded in empathy communication and integrity. Our teams work closely with participants and each other to deliver support that is consistent, thoughtful and safe.
Behind every strong support team is a well-built roster. That is where you come in.
About the Role
We are looking for a Rostering Coordinator who understands that rostering is more than filling shifts – It is about matching the right people to the right participants at the right time.
You will manage rosters across SIL respite and community supports ensuring stability, consistency and responsiveness across services. This is a fast-moving role where priorities can shift quickly so you will need to stay organised, think ahead and communicate clearly.
This is a work from home position, however you will need to be highly responsive throughout the day.
What You Will Be Doing
- Build and maintain rosters across all service areas
- Fill shifts proactively including short notice and urgent gaps
- Match staff to participants based on skills preferences and compatibility
- Monitor staff availability and ensure rosters remain compliant
- Communicate with support staff (Behaviour Therapy Assistants), Team Captains and leadership daily
- Identify risks gaps and patterns in rostering and take action early
- Maintain accurate records and ensure alignment with SCHADS Award and NDIS expectations
- Work alongside HR and Operations to support workforce planning
Systems You Will Use
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ShiftCare for rostering coordination and daily operations
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Employment Hero for workforce information compliance and availability
What We Are Looking For
- Experience in rostering within NDIS or community services
- Strong working knowledge of ShiftCare
- Experience with Employment Hero or a similar system
- Understanding of SCHADS Award and workforce compliance
- Ability to manage competing priorities without losing detail
- Clear and confident communication style
- Strong problem solving skills and ability to think ahead
- Comfortable working independently in a remote setting
What Success Looks Like
- Rosters are filled stable and proactive
- Staff are well matched to participants
- Minimal last minute gaps or escalations
- Communication is clear, consistent and timely
- You are working ahead not reacting behind
Why Join Kevria
- Work from home with flexibility
- Be part of a team that values doing things properly
- Contribute to meaningful outcomes for participants and staff
- Work within a culture built on empathy, communication and integrity
Before You Apply
This role suits someone who can stay calm under pressure make decisions quickly and take ownership of outcomes.
If you are reliable proactive and take pride in getting things right we would like to hear from you.
Apply Now
Submit your application including your resume and a short cover letter outlining your rostering experience and systems you have used.
