Bus Operations Control Centre Officer

ABOUT US

At Kangaroo Bus Lines, we have been delivering superior service to our clients and customers for over 45 years.  As a family owned and operated business, we are proud of how our business has grown with the local community.

THE ROLE

We are currently searching for an enthusiastic Full time Operations Control Centre Operator to assist in monitoring our network, someone who believes in our principles of People, Pride and Passion, always puts safety first and enjoys working in an environment that presents new challenges every day.

Based at our purpose-built depot in Burpengary, our Operations Control Centre Officers play a key part in what makes our business tick. As part of our Service Delivery team, this role supports our driving team to ensure we deliver our service promises to TransLink, our Schools, and our valued charter, event and touring customers.

If you love being challenged to solve problems, appreciate a supportive working environment, are a multi-tasking champion, stay calm when presented with challenges, and have experience in the bus and coach industry, transport, logistics or event coordination, especially as a people person, this could be the role for you!

ABOUT YOU

To be successful in the role you will need to:

Have a passion for people and customer service

Be an exceptional communicator and have the ability to communication professionally via phone and radio

Have multi-tasking skills, follow all company policies and procedures

Ability to read, comprehend and understand a map and tracking technologies

Problem solve to find safe and timely solutions

Be detail orientated without losing sight of the bigger picture

Work well with people from diverse backgrounds

Provide direction to new and experienced drivers

Have great computer skills and love learning new software

Enjoy working a rotating roster that includes early starts, later finishes and some weekends – although there are plenty of benefits

Have a Qld Drivers Licence – it would be an advantage to hold a MR or higher class

THE PERKS

Competitive remuneration package

On-site parking

A supportive working environment, within a family owned and operated business with a fantastic reputation

Rostered RDO’s

Sound like you? Complete your application through seek or visit our careers page at www.kangaroobuslines.com.au/about-us/careers/ and complete an application through our website.