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IT Infrastructure Specialist | Jowett Motor Group (Full-Time)

JMG Corporate Services Team • Glen Waverley, Victoria 3150, Australia • Full-time

Role Type

On-site • Permanent • Full-time • Entry Level

Description

Are you a hands-on IT Infrastructure Specialist who enjoys owning and optimising end-to-end environments? We’re looking for someone to be the on-site expert at Jowett Motor Group, driving secure, reliable, and scalable technology solutions across the business.

JMG is one of Australia’s most respected family-owned automotive groups, spanning 19 dealerships, five leading brands, and a team of 500+ professionals across Victoria, South Australia and the ACT. We proudly partner with global brands including BMW, MINI, BMW Motorrad, Audi, Honda, Chery and Geely.

In this role, you’ll act as the sole on-site technology specialist for our environment, managing infrastructure, supporting users, and partnering with external vendors to deliver reliable and secure systems. Your work will span network management, cloud and on-prem infrastructure, automation, and security, ensuring our technology supports business performance and growth.

Working closely with internal teams and external partners, you’ll play a key role in modernising infrastructure, improving operational efficiency, and maintaining high levels of system performance and security.

Why Jowett Motor Group

At JMG, our Purpose and Mantras guide everything we do. You’ll join a supportive, people-first culture where your expertise will directly influence business operations and technology outcomes across the Group. We back our people properly. Here’s what that looks like:

  • Company Car or Car Allowance.
  • Paid Parental Leave – 12 week’s primary carer, 2 weeks secondary.
  • Ongoing training and development (online and face-to-face) with real internal career pathways.
  • Recognition and team events (Team dinners/lunches, BBQs, Birthdays, Launch Events, Group Christmas party)
  • Retailer discounts across major brands.
  • Employee Assistance Program (EAP)
  • A genuine commitment to supporting women in automotive through our Women in Automotive partnership.
  • Leaders who set clear expectations, back you, and want you to succeed.

In this role, you will:

  • Manage and optimise network infrastructure, including ISP connectivity, performance, and security.
  • Act as the key liaison with external IT vendors and service providers.
  • Administer server environments, databases, and corporate systems across the business.
  • Maintain backup systems (CommVault & Veeam) and ensure disaster recovery readiness.
  • Configure and manage secure remote and cloud access solutions.
  • Implement automation using Microsoft Power Automate to improve efficiency.
  • Deploy and manage Microsoft Intune packages and Group Policy updates.
  • Support and resolve escalated IT issues across hardware, software, and systems.
  • Deliver end-to-end technical support across all JMG services.
  • Develop and maintain technical documentation and procedures.

We’re looking for someone with:

  • Proven experience managing IT infrastructure in complex or enterprise environments.
  • Strong networking knowledge, including segmentation, firewalls, and security protocols.
  • Hands-on experience with Windows Server, Active Directory, Group Policy, and Azure.
  • Experience with Microsoft 365, Entra ID, and endpoint management (Intune).
  • SQL Server administration and system deployment experience.
  • Strong troubleshooting skills with the ability to work independently.
  • Excellent communication and documentation skills.
  • Experience supporting hybrid (cloud and on-prem) environments.

About Jowett Motor Group

Since 2001, Jowett Motor Group has grown into a leading automotive group representing BMW, MINI, Honda, Audi, Geely and Chery. Our culture is built on family values, accountability, and continuous improvement. We care about performance, but we care just as much about our people.

Apply now

Ready to take the next step with Jowett Motor Group? Apply today.

Learn more about careers at www.jmgpl.com.au/careers

Diversity & inclusion

We welcome applications from people of all backgrounds, ages, genders and cultures.

Pre-employment checks

A National Police Check is required prior to commencement.

Company Overview

Jowett Motor Group was born from the experience and forethought of Tony Jowett in 1995 with brands Audi, Volkswagen and Subaru, before opening Eastern Honda Doncaster in 2000 which remains today. JMG has continued as a family-owned and operated business with its award-winning group of BMW and Honda dealerships across Victoria, South Australia and now the Australian Capital Territory. JMG is an established retail partner of Honda Australia, operating three metro Honda Centres: Eastern Honda, Northern Honda & Brighton Honda Centre. The JMG journey with Honda has been recognised by multiple National Dealer of the Year and Customer Excellence awards, to now leading national sales and service volumes. A new era was marked in 2013 for JMG with the opening of its first BMW dealership, Waverley BMW. Fast establishing itself as a key member of the BMW dealership network through a strong customer focused approach and commitment to excellence, JMG acquired South Yarra BMW in 2020. This was followed by the greenfield development of Berwick BMW opening in late 2020 and the recent introduction of Berwick MINI Garage. 2021 marked the opening of Glenelg BMW and MINI Garage in South Australia with a full redevelopment of the Glenelg site underway – due for completion in the second half of 2025. In September 2024, JMG will officially take over all existing business operations in Canberra BMW – including Canberra MINI Garage and Canberra BMW Motorrad. The growth plan for JMG continues with the opening of Chery Doncaster in July 2024 and Chery Brighton in early 2025. The JMG Executive Team is committed to fostering growth and excellence in the automotive retail operations sector. The Group aims to continue to collaborate with current and future Original Equipment Manufacturers (OEMs) to deliver award-winning retail experiences for customers while creating job opportunities for the automotive industry and current JMG employees.