Glenelg BMW, part of the award-winning, family-owned Jowett Motor Group, is seeking an organized and detail-oriented Admin Delivery Coordinator to support our dealership operations in a full-time, Monday to Friday role.
This position offers a mix of office-based work, time on the dealership floor, and visits to off-site stock locations, with a high level of interaction across internal departments and with customers.
If you enjoy coordinating vehicle deliveries, managing administrative tasks, and working closely with teams to ensure a smooth and professional delivery experience, we’d love to hear from you.
Why Jowett Motor Group
We back our people properly. Here’s what that looks like:
- Competitive base salary, achievable monthly commissions, and annual salary reviews.
- Paid Parental Leave – 12 week’s primary carer, 2 weeks secondary.
- Ongoing training and development (online and face-to-face) with real internal career pathways.
- Recognition and team events (BBQs, birthdays, group Christmas party).
- Retailer discounts across major brands.
- Employee Assistance Program (EAP).
- A genuine commitment to supporting women in automotive through our Women in Automotive partnership.
- Leaders who set clear expectations, back you, and want you to succeed.
About the role
The Admin Delivery Coordinator is responsible for the end-to-end coordination, control, and execution of all new and used vehicle deliveries, ensuring a seamless customer experience, accurate stock control, and full compliance with dealership, BMW Australia, and regulatory requirements from JMG Head Office.
This role acts as a central operational link between New Cars, Used Cars, Service, Warranty, Registration, and Logistics partners, while also providing senior support during peak operational periods.
Key responsibilities
1. Vehicle Delivery Coordination (New & Used)
- Coordinate and manage all new and used vehicle deliveries from the PD stage to booking the vehicle in for delivery.
- Maintain and control the delivery sales log, ensuring accuracy, timeliness, and visibility.
- Schedule deliveries in line with sales commitments, workshop capacity, and customer expectations.
- Manage delivery stops, campaigns, and clearing actions as directed by management and BMW Australia.
2. Stock Control & Logistics
- Provide hands-on stock control support for on-site and off-site vehicles.
- Manage off-site stock control via Dynamics, ensuring data accuracy and vehicle traceability.
- Conduct regular stock audits, reconciliations, and discrepancy investigations.
3. Pre-Delivery & Compliance Checks
- Oversee and validate Pre-Delivery (Pre-PD) checks before customer handover.
- Ensure completion and accuracy of: Plate allocation, Logbook checks, Registration documentation, and Vehicle compliance requirements.
- Conduct new vehicle delivery checks, reporting damages or discrepancies promptly.
4. Registration & Delegation Support
- Provide support for trading registrations and used vehicle registrations.
- Act as a delegate for registration processes as required.
- Ensure all registrations comply with state regulations and internal policies.
6. Service & Reception Support
- Provide reception coverage during service rush periods, ensuring customer flow and professionalism.
- Support Service Advisors and Concierge teams during high-volume times.
- Maintain a customer-focused approach aligned with dealership standards.
7. Service Loan Vehicle Fleet Management
·Manage the Service Loaner Fleet, including:
- Allocation and scheduling.
- Condition reporting (Advisors to inspect and the coordinator to examine & spot check.)
- Compliance and registration checks.
- Ensure loan vehicles are presented to brand and operational standards.
About you
You’ll bring:
- Proven experience in vehicle delivery coordination, stock control, or sales operations.
- Strong understanding of new and used vehicle processes, registrations, and compliance.
- High attention to detail and strong administrative capability.
- Confident use of dealer management systems (e.g. Dynamics or equivalent).
- Ability to prioritize workload in a fast-paced environment.
- Experience in a premium automotive brand environment.
- Registration delegation authority experience.
- Warranty administration exposure.
- Highly organised and process-driven.
- Calm and professional under pressure.
- Strong communicator with internal teams and customers.
- Proactive, accountable, and solutions-focused.
About Jowett Motor Group
Since 2001, Jowett Motor Group has grown into a leading automotive group representing BMW, MINI, Honda, Audi, Geely and Chery. Our culture is built on family values, accountability, and continuous improvement. We care about performance, but we care just as much about our people.
Apply now
Ready to take the next step with Glenelg BMW? Apply today.
Learn more about careers at Jowett Motor Group: www.jmgpl.com.au/careers
Diversity & inclusion
We welcome applications from people of all backgrounds, ages, genders and cultures.
Pre-employment checks
A National Police Check is required prior to commencement.
