eCommerce Operations Executive

Job Responsibilities

• Managing daily eCommerce order fulfilment (on Lazada, Shopee and website), invoicing, picking, packing and fulfilment of orders.
• Ensuring orders are dispatched to customers quickly.
• Creating reports and do adjustments on the Inventory management system.
• Managing products on various platforms (e.g. upload new products, manage campaigns)
• Provide customer service through communication channels such as emails and phone calls to customers.

Requirements

• Minimum Diploma in Business/Marketing/Logistics or any related discipline
• Minimum 2 years of experience in operating an eCommerce store.
• Knowledge of eCommerce platforms and inventory management systems WMS.
• Knowledge of product merchandising
• A good team player with problem-solving and communication skill and ability to work independently
• Able to work Independently in a fast paced environment