Employment OS for your Business

Service Leader

Service Leader • Norwest, New South Wales 2153, Australia • Full-time

Role Type

On-site • Permanent • Full-time • Mid-Level Senior

Description

About Us  

Interaction Disability Services is a not-for-profit, values-based, NDIS-registered organisation committed to providing, supporting, and empowering people living with disability to reach their individual goals. Our support services are available to people of any age, ability, need or background. We value diversity and understand that no two people are the same. 

 

About the Opportunity  

We are looking for an enthusiastic, dedicated and experienced Accommodation Service Leader to oversee the day-to-day operations of our Supported Independent Living (SIL) homes, located in the Western Suburbs, and manage a team of support workers. The ideal candidate will have strong leadership skills, a background in Disability and Oversight of a portfolio of SIL Services, and a passion for making a positive difference in people’s lives. 

 

About You  

Key Responsibilities 

  • Experience in managing Disability services and the confidence to oversee multiple services. 
  • Experience in staff supervision and performance management. 
  • Strong communication skills to liaise with internal and external stakeholders. 
  • Strong financial management skills and the ability to work within a budget. 
  • Experience supporting people with disability or other relevant experience. 
  • Resilience and experience managing challenging behaviours. 
  • Excellent verbal and written communication skills. 
  • Adept computer skills with the capability to use client database systems and liaise with teams via email and Microsoft Teams. 
  • Experience with complex decision making. 
  • Experience in incident management. 
  • Experience in rostering supports and working within SCHADS Award. 
  • Ability to prioritise work when working with multiple deadlines to ensure deliverable outcomes are met. 
  • Current Driver’s Licence and comprehensively owned and insured vehicle. 
  • Current Working with Children Check or willingness to obtain one prior to commencement of employment. 
  • Valid NDIS Worker Screening Check or willingness to obtain one prior to commencement of employment. 

 

Candidate Requirements 

  • Relevant tertiary qualifications in Disability, Community Services or Equivalent. 
  • Certificate IV or Diploma in Management or willingness to obtain. 
  • 5 years of experience in a leadership role. 
  • Demonstrated leadership and change management skills. 
  • Excellent communication and interpersonal skills. 
  • Demonstrated ability to work autonomously. 
  • Experience with budget management and forecasting. 
  • Proficient in Microsoft Office and other relevant software. 
  • Demonstrated ability to manage competing priorities and meet deadlines. 
  • Knowledge of workplace health and safety regulations. 
  • Comprehensive understanding of the NDIS practice standards and relevant legislation. 

 

What We Offer 

  • Competitive remuneration package with Salary Packaging options. 
  • An employee assistance program that you can use which is 100% free and confidential. 
  • Supportive and inclusive work environment. 
  • Opportunity to make a meaningful difference in the community.  

 

To Apply  

To apply, please submit your resume and cover letter to Anthony quoting the reference number AM06

Please note that successful candidates will be required to undergo probity checks, including NDIS Worker Screening and Working with Children Checks, and must maintain these clearances along with the above employment requirements throughout their employment. 

 

Diversity and Inclusion 

Interaction Disability Services is an Equal Employment Opportunity (EEO) employer. We encourage applications from candidates of all cultural and linguistic backgrounds, as well as individuals with disabilities. Australian citizens, permanent residents, and those with work rights in Australia are encouraged to apply. 

 

Note 

Only shortlisted candidates will be contacted. Applications will remain open until the position has been filled. 

 

We look forward to receiving your application and discussing how you can contribute to our team! 

Company Overview

Interaction Disability Services is a not-for-profit, NDIS-registered organisation committed to supporting and empowering people living with intellectual disability. We were founded in 1979 by a group of parents with a plan for their children with disability to integrate into the community and transition into independent living. Over the last 40 years, we’ve built on their vision and have expanded to support more than 550 families and individuals annually.