Junior IT Support Officer

Join Our Growing Clinic Group

We’re a close-knit team behind a growing group of purpose-led medical clinics — and we’re looking for a Junior IT Support Officer to join us.

If you’re passionate about technology, eager to learn, and want to make a real difference in a healthcare setting, this could be the perfect step in your IT career.

What You’ll Be Doing

•       Being the first point of contact for IT issues across our clinics — helping staff solve tech problems quickly and confidently.

•       Setting up and maintaining computers, printers, and other devices.

•       Supporting the senior IT staff with systems upgrades, projects, and rollouts.

•       Managing user accounts, software installs, and routine maintenance tasks.

•       Helping keep our systems efficient and our documentation up to date.

What We’re Looking For

•       Someone who genuinely enjoys helping people with technology — patient, approachable, and clear in how you communicate.

•       Basic working knowledge of Windows, Active Directory, Google Workspace, and common hardware.

•       A team player who takes initiative and follows through.

•       Formal IT qualifications, an undergraduate degree in IT/CompSci or related fields. Not current or still working on it? It’s not a dealbreaker – Certificate III/IV/Diploma in IT, CompTIA A+ etc or candidates with previous experience may also be considered and are encouraged to apply.

What We Offer

•       A welcoming, team-oriented workplace with real variety in your day-to-day work.

•       Coaching and mentorship from experienced IT staff.

•       The opportunity to develop your skills across healthcare IT, networking, systems administration, and more.

•       The chance to genuinely contribute to improving patient care through technology.

About Us

We deliver healthcare across a group of purpose-led clinics including Inner North Medical Clinic, Melbourne Vein Group, Carpal Tunnel Institute, Melbourne Vasectomy Doctors, Fountain Skin, and a range of specialist services including Gastroenterology, Haematology, and Neurology.

How to Apply

Send your CV and a brief cover letter telling us why this role appeals to you and what you’d bring to our team.

We look forward to hearing from you.