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System Manager ARISON /C2 Chat

AI Job Summary
  • Experience in Defence ICT sustainment and operational support in complex or classified environments.
  • Experience supporting sustainment/operational support for deployed ICT capabilities (e.g., DIE, FIE/FIS, MPE).
  • Active Defence security clearance: NV1 minimum (NV2 desirable).

Role Type

On-site • Contract • Full-time • Mid-level Senior

Description

About Us

IAG Defence & National Security (DNS) is part of IAG, a specialist advisory firm supporting complex infrastructure, Defence and national security programs across Australia.

Our DNS team works closely with Commonwealth agencies and industry partners to deliver specialist expertise into nationally significant programs. Our success depends on our ability to identify, engage and mobilise highly specialised talent quickly and effectively. IAG is recognised as Veteran Friendly Employer under the Veteran Employment Program.

The Role

The Directorate of Deployed-ICT (D-ICT) within the Joint Capabilities Group (JCG) is seeking a System Manager to support critical Command and Control (C2) warfighting networks and deployed ICT capabilities across Defence. The role will coordinate and facilitate sustainment and operational support activities for Deployed ICT (DICT) supported capabilities, including the Deployable Information Environment (DIE), Fleet Information Environment (FIE/FIS), Mission Partner Environment (MPE), and associated deployed network infrastructure across more than 400 nodes and 800 terminals.

Working within a complex classified Defence environment, the successful candidate will support engineering, incident management, change management, logistics, security, maintenance and continuous service improvement activities to ensure deployed ICT systems remain operationally effective, secure and mission ready. The role requires close collaboration with Defence stakeholders, technical teams, vendors and operational users to sustain critical communication and command systems supporting ADF operations.

About You

You are an experienced Defence ICT professional with a strong background in operational ICT sustainment, systems coordination and service delivery within complex or classified environments. You possess experience supporting deployed, tactical, fleet or enterprise network capabilities and understand the operational demands of Defence Command and Control environments. You are confident coordinating incident, change and sustainment activities across multiple stakeholders and can work effectively within fast-paced operational settings where reliability, responsiveness and attention to detail are critical.

The ideal candidate will demonstrate experience in areas such as:

  • Defence ICT sustainment and operational support
  • Incident, problem and change management
  • Systems administration or infrastructure coordination
  • ITIL-aligned service management practices
  • Secure or classified network environments
  • Stakeholder engagement across technical and operational teams
  • Coordination of maintenance, upgrades and service improvement activities

Candidates with experience across deployed communications, C4ISR, tactical networks, CIOG/JCG environments, fleet ICT, or Defence operational support functions will be highly regarded. An active Defence security clearance (NV1 minimum, NV2 desirable) is expected.

What we offer

With offices in Perth, Brisbane, Melbourne, Sydney, and Canberra, we’re a tight-knit team, working across some of Australia’s most critical infrastructure and Defence projects. We come from diverse backgrounds and pride ourselves on our flexible, supportive and collaborative team culture. We can offer great work, great people, great culture, great conditions, and an all-round great time, whilst you go about developing a great career in this space.

As part of IAG, you’ll be joining a team of more than 250 professionals’ working across a range of integrated workstreams in a friendly and approachable environment.