About Us
IAG Defence & National Security (DNS) is part of IAG, a
specialist advisory firm supporting complex infrastructure, Defence and
national security programs across Australia.
Our DNS team works closely with Commonwealth agencies and
industry partners to deliver specialist expertise into nationally significant
programs. Our success depends on our ability to identify, engage and mobilise
highly specialised talent quickly and effectively. IAG is recognised as Veteran
Friendly Employer under the Veteran Employment Program.
The Role
Develop CRM Modules by configuring and extending CRM modules, business entities, forms, views, and dashboards. Design and implement workflows, business rules, plugins, and Power Automate flows based on documented user stories and functional requirements.
- Configure CRM connectors/integrations to support data flows between various systems, including Azure SQL, the Department’s finance system (TechOne) and Power Pages.
- Implementing the Dynamics 365 security model by configuring security roles and access controls and securely integrating external systems.
- Be a contributing member of a multidisciplinary agile project team.
- Maintain and provide input to technical design documentation.
REMOTE WORK POTENTIALLY.
A Baseline clearance is required.
About You
The essential criteria for this role are:
1. Technical (Dynamics 365 / Power Platform)
Demonstrated experience in:
- Configuring and building Dynamics 365 CE/Dataverse solutions (tables, relationships, forms, views, model-driven apps, business rules)
- Implement server side business logic through plugins, workflows and automation using Power Automate and/or Dynamics 365 processes from user stories/requirements
- Building dashboards, charts and reports for business users
- Implementing CRM security and auditing (business units, teams, security roles, field-level security)
- Performing data migration and data quality activities (mapping, cleansing, repeatable imports/scripts)
2. Technical (engineering, integration and operations)
Demonstrated experience in:
- Power Platform ALM and release management (solution layering; managed/unmanaged; environment strategy)
- CI/CD using Azure DevOps for D365/Power Platform deployments (source control, pipelines, automation)
- Secure-by-design/DevSecOps practices (least privilege, secrets management, reviews and change control)
- Enterprise integration and extensibility (Dataverse Web API, Azure Service Bus/REST/Azure SQL; custom development such as C#/.NET)
- Power Platform governance and operations (DLP/connectors, monitoring and troubleshooting) and Microsoft 365 integration (e.g., SharePoint Online)
3. Ways of working: Demonstrated ability to:
- Deliver in a fast-paced agile environment and manage competing priorities
- Communicate effectively with technical and non-technical stakeholders, including clear status/risks/dependencies
- Collaborate in multidisciplinary, geographically dispersed teams
- Adapt approach as requirements evolve while maintaining delivery focus
- Produce fit-for-purpose technical documentation and support BAU handover
What we offer
With offices in Perth, Brisbane, Melbourne, Sydney, and
Canberra, we’re a tight-knit team, working across some of Australia’s most
critical infrastructure and Defence projects. We come from diverse backgrounds
and pride ourselves on our flexible, supportive and collaborative team culture.
We can offer great work, great people, great culture, great conditions, and an
all-round great time, whilst you go about developing a great career in this
space.
As part of IAG, you’ll be joining a team of more than 250
professionals’ working across a range of integrated workstreams in a friendly
and approachable environment.
