Make a Lasting Impact with Impact Care Solutions
Impact Care Solutions provides therapeutic, child-safe support to young people in Out-of-Home Care (OOHC) and NDIS participants who have experienced trauma, abuse, or neglect. Our focus is practical, trauma-informed care that fosters safety, stability, and long-term outcomes.
We are seeking compassionate Disability Support Workers and Youth Workers to help participants achieve their identified goals while empowering them to lead their own decision-making. Join us in bringing stability, guidance, and genuine care to the young people who need it most.
Why Join Us
- Meaningful work that genuinely changes young lives
- Ongoing training in trauma-informed practice, behaviour support, and crisis response
- Supportive leadership with clear expectations and accessible guidance
- Flexible rostering across a 24/7 residential model, including weekends, sleepovers, and awake shifts
- SCHADS Award Level 3, subject to qualifications and experience
About the Role
You will provide consistent, therapeutic day-to-day care to young people within residential OOHC settings.
This includes:
- Building safe, trusting, and consistent relationships
- Supporting daily routines, appointments, community access, and life skills
- Responding to distress using de-escalation and positive behaviour support strategies
- Managing complex presentations, including aggression or sexualised behaviours
- Working collaboratively within a therapeutic care team
What You’ll Bring
- Experience supporting young people with trauma, high needs, or complex behaviours
- Strong understanding of trauma-informed, strengths-based, and neuro-affirming practice
- Ability to remain calm, professional, and effective during crisis situations
- Confidence with documentation, communication, and compliance requirements
- Cultural competence and the ability to work respectfully with young people from diverse backgrounds, including CALD communities
- Minimum 2 years’ experience in OOHC, residential care, youth work, or similar settings
Qualifications
- Certificate IV in Community Services, Youth Work, Child, Youth and Family Intervention, or related field (or higher)
Mandatory Requirements
- Current NSW Working With Children Check
- NDIS Worker Screening Clearance (or willingness to obtain)
- Residential Care Workers Register
- Unrestricted Australian Driver Licence
- Willingness to complete police and probity checks
- Availability to work sleepovers and awake shifts
Why People Stay at Impact
People stay because expectations are clear, leadership is accessible, and the work is structured in a way that supports both young people and staff.
We focus on safe care, practical support, and sustainable workloads.
Child Safe & Inclusive Employer
Impact Care Solutions is committed to child-safe and culturally safe practice.
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from diverse backgrounds.
Ready to Apply?
Applications will be reviewed as they are received.
If shortlisted, our recruitment team will contact you directly.
For enquiries, email recruitment@impactcare.org.au
Please note: Due to the high volume of applications received, we are unfortunately unable to respond to individual phone enquiries regarding applications.
Important Visa Information
This role is open to Working Holiday Maker (417/462) visa holders.
Positions at Impact Care Solutions involve disability and therapeutic support services, which fall within the disability care critical sector. Under current Department of Home Affairs arrangements, this work may be exempt from the 6-month employment limitation, subject to visa conditions and operational requirements.
