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Housing Independence Officer

Housing Foundations • Fairfield, New South Wales 2165, Australia • Full-time
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Description

About the role:

The Housing Independence Officer plays a crucial role in supporting individuals and families in achieving sustainable housing solutions. This role works closely with clients to assess their needs, provide guidance, and connect them with relevant resources, ensuring that they can maintain their housing and improve their overall quality of life.

Key responsibilities:

  • Conduct assessments to identify the housing needs of clients and develop tailored support plans.
  • Facilitate access to housing services and resources, including financial assistance and support programs.
  • Monitor and evaluate client progress, adjusting support plans as necessary to ensure successful housing outcomes.
  • Maintain accurate records and documentation of client interactions and service delivery.

Your qualifications:

  • A relevant qualification in social work, community services, or tenancy management.
  • Proven experience in housing support, case management, or a similar operational role.
  • Strong understanding of NCAT, housing policies and legislation.
  • Valid NSW Police Check, NSW Working with Children Check and NDIS Clearance
  • NSW Driver’s license and comprehensively insured vehicle.

Role Type

On-site • Permanent • Full-time • Operational

Pay Rate

91400 AUD – 91404 AUD (Annum)

Company Overview

Our purpose is to create opportunities for people to prosper.  As a leading community housing provider Hume houses 1 in every 1000 NSW residents. We own and/or manage over 4,500 affordable rental homes, throughout metropolitan Sydney and regional NSW. We build new properties, manage tenancies for owners and provide services and support to meet our diverse customers and community’s needs. From essential workers to young people, families, people with disability, senior citizens, people experiencing homelessness and women fleeing family violence, we create opportunities for all our customers to prosper. We work in collaboration with our customers and communities, listen to what they need so we can ensure our services are right and they have the best experience. It’s important that our customers stay at the heart of what we do, and why we do it. You spend a lot of your waking hours at work, so we want to give you a workplace where you can really be your values-aligned self and feel appreciated. We want you to have the best work life balance you can, in your role. At Hume, we know how to have fun, celebrate successes and are committed to providing a thriving organisational experience to our employees, where you too can prosper. 
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