Employment OS for your Business

Senior Key Account Manager

Shared Services • Sydney, New South Wales 2000, Australia • Full-time
AI Job Summary
  • Minimum 5 years’ experience in strategic account management, business development, sales, or commercial partnerships.
  • Experience in hotels/accommodation/tourism/hospitality with exposure to multiple market segments (e.g., corporate, TMC,}
  • Successful completion of a National Police Check as part of pre-employment.

Role Type

Within Australia • Permanent • Full-time • Associate

Description

ABOUT US

Hampshire Property Group is a family-owned business, established in 2006, with a strong national presence in land lease living, holiday parks, and mixed-use communities across Australia and New Zealand. We are committed to creating vibrant, community-focused environments where people can live well and explore their own backyard. Our success is built on shared values that guide how we work every day: Respect, Accountability, Collaboration, Innovation, Quality, and Customer Focus.

We’re proud of our team culture and remain committed to supporting the people within our business to thrive and grow.

ABOUT THE ROLE

We’re looking for a commercially savvy and relationship-driven Senior Key Account Manager to join our Commercial team and help drive growth across Hampshire Property Group’s national portfolio.

Reporting to the Head of Commercial, you’ll manage and grow a portfolio of strategic accounts across Australia while identifying new opportunities to increase revenue, strengthen partnerships and expand market presence. This role is ideal for someone who thrives on building long-term relationships, enjoys networking and business development, and can confidently engage with stakeholders at all levels. We’re particularly interested in candidates who have come from a hotel, accommodation, tourism or hospitality background and have managed multiple market segments including corporate accounts, travel management companies, leisure accounts, group business or strategic partnerships. This is a remote Head Office role with regular travel required across Australia. Frequent stakeholder meetings, industry events and customer engagement activities mean you’ll need to be comfortable travelling and ideally have easy access to Sydney CBD for key meetings and events.

 WHAT YOU’LL BE DOING

  • Manage and grow a portfolio of strategic national accounts across Australia
  • Develop and execute account plans that drive revenue growth, retention and long-term partnerships
  • Build strong relationships with corporate clients, travel partners, industry stakeholders and key decision-makers
  • Identify and secure new business opportunities across targeted market segments
  • Lead commercial discussions, contract negotiations and partnership agreements
  • Monitor account performance, market trends and customer insights to support strategic decision-making
  • Prepare forecasts, business plans, account reviews and commercial reporting
  • Collaborate closely with Operations, Marketing, Revenue, Finance, Legal and Distribution teams to deliver exceptional customer outcomes
  • Represent Hampshire Property Group at industry events, networking opportunities and stakeholder meetings
  • Maintain accurate CRM records, sales pipelines and account activity reporting

WHAT YOU’LL BRING

  • Experience within hotels, accommodation, tourism or hospitality, with exposure to multiple market segments including corporate, travel management, leisure, group, government or strategic partnership accounts
  • Minimum 5 years’ experience in strategic account management, business development, sales or commercial partnerships
  • Demonstrated success managing large customer portfolios and delivering revenue growth
  • Exposure to multiple market segments such as corporate accounts, travel management companies, leisure, MICE or group business
  • Strong commercial acumen with the ability to identify growth opportunities and convert them into measurable outcomes
  • Exceptional relationship-building, presentation and negotiation skills
  • Experience managing complex stakeholder relationships across multiple locations and business units
  • Strong analytical skills with the ability to interpret data and provide actionable insights
  • Experience using CRM platforms, reporting tools and Microsoft Office Suite
  • Ability to work autonomously while collaborating effectively across a national business
  • Relevant tertiary qualifications in Business, Commerce, Marketing, Sales or a related discipline, or equivalent industry experience

 WHY WORK WITH US?

At Hampshire Property Group, you’ll join a trusted, family-owned and operated business with an exciting growth trajectory and a diverse national portfolio. As part of our Shared Services team, you’ll enjoy the flexibility of a fully remote working environment, supported by company-provided IT equipment to help set you up for success. You’ll have opportunities to collaborate with talented teams across Australia, participate in our Culture Committee initiatives, access our AI Ambassador Program, and be recognised through a variety of employee reward and recognition programs.

Most importantly, you’ll have the opportunity to make a genuine commercial impact while building meaningful relationships across a growing organisation.

 

HOW TO APPLY

If this sounds like your next opportunity, we’d love to hear from you. Click ‘Apply Now’ to submit your application.

We thank all applicants in advance for applying, however, only successful applicants will be contacted for an interview.

Please note we do not accept unsolicited emails or resumes from recruitment agencies.

Please note: Successful candidates will be required to complete a National Police Check as part of the pre-employment process.