Manager of Quality Assurance

Summary:

The Manager of Quality Assurance plays a crucial role in ensuring that educational programmes meet the highest standards of quality and effectiveness. Based in Sydney, this position is vital for maintaining the integrity of our training offerings and enhancing the overall learning experience for our students. The successful candidate will collaborate with various departments to implement quality assurance processes and drive continuous improvement initiatives within the organisation.

Responsibilities:

• Develop and implement quality assurance policies and procedures to ensure compliance with educational standards.
• Conduct regular audits and evaluations of training programmes to assess their effectiveness and identify areas for improvement.
• Collaborate with faculty and staff to provide training and support on quality assurance practices.
• Analyse feedback from students and stakeholders to inform quality improvement strategies.
• Prepare reports on quality assurance activities and present findings to senior management.
• Stay updated on industry trends and best practices in quality assurance within the education sector.

Qualifications:

• Bachelor’s degree in Education, Quality Assurance, or a related field.
• Entry-level experience in quality assurance or educational programme evaluation.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficiency in using quality management software and tools.
• Familiarity with learning management systems (LMS) and quality management software.