Looking to join a growing startup on a mission to change drinking culture?
We’re hiring an Office Manager for a 14 month fixed term contract!
About Heaps Normal
We’re normalising mindful drinking by brewing beer that tastes so good, you won’t miss the alcohol. We’re not here to talk about being sober or hold that up as the end goal. Whether you’re taking a night off or ditching the booze for life, we reckon it’s time to talk about something more interesting. Whether that’s having a good time, a good chat and a good drink. We’re the weirdos redefining normal for the better and celebrating people who do the same.
Heaps Normal is an independent, non-alcoholic Australian drinks company. As a B Corp certified business, we’re proud to be part of a global community using business as a force for good.
Our values
Shout the first round: Give first and be a good human. We don’t wait to be asked. We go out of our way to do what’s right for our team, our community and our environment.
Return the empties: We never walk past a problem. Whether it’s a spot fire or a raging inferno, we run towards the fire.
Build each other up: We look after ourselves and look out for our mates. This means investing in people, always putting family first and elevating those we interact with.
Question normal: Walk a mile in their shoes and try to see things from an alternative point of view. Your normal may not be my normal, and normal today may not be normal tomorrow.
About the role
We are seeking a highly motivated, detail-obsessed Office Manager to keep our HQ humming. Based on-site, you will be the heartbeat of our Marrickville office by ensuring our environment is inclusive, efficient and representative of the Heaps Normal brand throughout this 14-month fixed-term contract.
This role is a blend of front-of-house hospitality, high-level administration and facility operations. You’ll support both our on-site and remote team, ensuring everyone has what they need to do their best work.
This is a Parental Leave cover position and we are looking for our new team member to join us by early June. While we are prioritising candidates with open availability, we encourage all highly qualified applicants to apply
The responsibilities
Office Management
- Oversee day-to-day office operations, including maintaining office supplies, equipment, and facilities within budget
- Coordinate with service providers, including cleaning, waste management, and IT/telecommunications.
- Maintain the office ambiance and appearance to ensure a professional, welcoming workspace
- Oversee booking systems for meeting and conference rooms; manage postage and courier requirements
- Maintain the company asset register, including the scheduling of regular service and maintenance.
- Act as the primary point of contact for the landlord and sub-lease tenants regarding daily operations
- Ensure strict compliance with health and safety standards while promoting an inclusive workplace environment
Reception and front-of-house
- Act as the first point of contact for all site visitors, including clients and service personnel
- Manage business inquiries via phone, email, and in person, directing them to the appropriate department
HR Support
- Assist in the onboarding of new hires, both onsite and remotely
- Oversee staff birthday and anniversary initiatives
- Assisting employees with understanding and accessing their benefits, such as EAP, professional development, or other employee perks offered by the company
- Serving as a point of contact for employees who have questions or concerns related to HR policies, procedures, or issues such as conflicts in the workplace
Administrative & Documentation
- Maintain and update company manuals, policies, and shared digital resources.
- Manage accurate files and databases, assisting with the preparation of reports and presentations as needed.
- Arrange business travel and accommodation in alignment with company budgets.
Event Planning and Coordination
- Assist in planning and organising company events, team-building activities, and special projects
- Coordinate logistics, catering, and other event-related details
- Coordinate team social calendar
About you
To thrive in this role, you are:
- Someone who takes true ownership of the HQ, blending high-level administration with a welcoming, front-of-house hospitality mindset.
- A master of prioritisation who keeps the office humming and ensures no small detail slips through the cracks.
- Empathetic and professional, whether you are assisting a team member with HR queries or greeting a visitor.
- Resourceful and proactive. You do not wait for instructions to spot a problem and fix it.
- Proficient in Google Workspace with a sharp eye for accuracy in data and digital filing.
- A collaborative team player who handles sensitive personnel information with the utmost integrity.
- Genuinely passionate about our mission and excited to be the face of the brand for everyone who walks through our doors.
Why you should join Heaps Normal
- One week of life leave to give you that added flexibility to live your best life.
- Annual professional development budget to ensure you have the support you need to level up.
- Access to mental wellbeing services through our EAP provider, Unmind
- Know that you’re contributing to a positive impact. We donate 1% of our revenue to charitable organisations with a shared purpose.
- Paid volunteer time off and matched giving to empower you to give back to your local community.
- Last but not least – unlimited access to the good stuff. Enough Heaps Normal to keep your personal fridge stocked, year round.
Feel like you don’t tick every box?
If your experience doesn’t perfectly match every bullet point but you’re excited about our mission and think you’d thrive here, we’d still love to hear from you. We’re an equal opportunities employer with an ongoing commitment to diversity, equity and inclusion. If you have any support or access requirements, let us know at the time of your application and we’ll be happy to assist you through the recruitment process.
Applications close at 11:59 PM (AEDT) on 29/05/2026. We encourage you to apply early, as we may begin interviews before the closing date. All applicants should expect to hear from us by 05/05/2026. If you haven’t heard from us by then, feel free to reach via careers@heapsnormal.com
