Employment OS for your Business

Senior People Experience Partner – Remote

Muntinlupa City, Philippines • Full-time
AI Job Summary
  • Proven end-to-end recruitment experience across Healthcare, Technology, Finance, and Leadership roles.
  • Experience partnering with executive leaders and hiring managers on hiring needs and workforce planning priorities.
  • Experience working with recruitment platforms/ATS systems and optimising recruitment workflows.

Role Type

Within Philippines • Permanent • Full-time • Associate

Description

About the Role

Harwell Home Care is seeking a Senior People Experience Partner to support our continued growth across Australia. This is a high-impact, hands-on role responsible for end-to-end recruitment, talent strategy, and candidate experience across healthcare, technology, finance, and leadership roles.

You will partner closely with executive leaders and hiring managers to build a high-performing and compassionate workforce. This role is ideal for someone who thrives in fast-paced, scaling environments, enjoys building processes from the ground up, and is passionate about delivering an exceptional people experience.

This role sits within the People, Culture & Wellbeing team and will report to the People Experience Team Lead, working collaboratively across recruitment, people experience, and organisational growth initiatives.

This is an exciting opportunity to shape recruitment strategy, improve hiring processes, and contribute to a purpose-driven organisation supporting veterans and community care.

 

Key Responsibilities:

Talent Acquisition & Hiring

  • Manage end-to-end recruitment across Healthcare, Technology, Finance, and Leadership roles
  • Partner closely with hiring managers and executive leaders to define hiring needs and role requirements
  • Develop proactive sourcing strategies across multiple disciplines
  • Create and publish job advertisements across SEEK, Employment Hero, and other platforms
  • Screen candidates and conduct initial interviews
  • Coordinate and manage interview processes
  • Build and maintain talent pipelines for current and future hiring needs
  • Drive hiring outcomes in a fast-moving, growth-focused environment

 

Offer Management & Onboarding

  • Manage offers and issue employment contracts
  • Ensure recruitment documentation is compliant and complete
  • Support onboarding and new hire integration
  • Maintain Employment Hero updates and workflows
  • Help improve onboarding experience and new hire success

 

Recruitment Systems & Process Improvement

  • Manage and optimise Employment Hero recruitment workflows
  • Maintain recruitment trackers and reporting
  • Conduct exit interviews and identify trends
  • Support offboarding processes
  • Help build, document, and continuously iterate recruitment processes across tools and systems to improve speed, consistency, and scalability in a fast-moving environment
  • Identify opportunities to improve recruitment efficiency and candidate experience

 

Collaboration & Workforce Planning

  • Partner with leadership on workforce planning and hiring priorities
  • Identify talent gaps and future hiring needs
  • Maintain strong stakeholder communication across teams
  • Support broader People Experience initiatives where needed

 

Candidate Experience & Employer Branding

  • Deliver a positive and professional candidate experience
  • Promote Harwell Home Care’s culture and values
  • Liaise with the Innovation & Growth team on recruitment marketing initiatives
  • Help create recruitment-focused content including job ads and outreach materials
  • Support employer branding campaigns and initiatives
  • Research external partnerships and initiatives to expand recruitment reach

 

About You

Essential

  • Proven 360 recruitment experience
  • Experience hiring across Healthcare, Technology, Finance, and Leadership roles
  • Strong stakeholder engagement and communication skills
  • Experience working with recruitment platforms and ATS systems
  • Strong organisational and prioritisation skills  
  • Ability to work autonomously in a fast-paced environment

 

Desirable

  • Healthcare or aged care recruitment experience
  • Experience working in startup, scale-up, or high-growth environments
  • Experience partnering with executive leaders and senior stakeholders
  • Employer branding or recruitment marketing experience
  • Experience managing external partnerships
  • Experience using recruitment metrics and reporting

 

Why Join Us

  • Work with a growing Australian healthcare organisation
  • Purpose-driven role supporting veterans and community care
  • High-impact role with exposure to executive leadership
  • Opportunity to shape recruitment strategy and processes
  • Collaborative and supportive team culture
  • Career growth opportunities

 

About Your Employer

You will be employed by UniversalU Philippines Inc., a Philippines-based company that partners with Harwell Home Care to provide skilled professional support to the Australian health sector.

As your direct employer, UniversalU ensures you receive government-mandated benefits, HMO coverage, and the support of a positive, people-focused work culture.