Maintenance Officer (Townsville Shopping Centre)

We are seeking a proactive and reliable Maintenance Officer to support the day to day operations of Townsville Shopping Centre. Working closely with the Centre Management team, this role plays a key part in maintaining high standards of presentation, safety and functionality, while supporting positive experiences for retailers, customers and stakeholders.

About Haben

Haben is a privately owned funds and property management business that specialises in unlocking value from retail shopping centres located across the East Coast of Australia. We are growing rapidly whilst maintaining our personal touch, and we care deeply about our community of co investors and partners, and the communities where our assets are located.

About the role

• Maintain the day to day operation of the Centre, including buildings, plant, equipment and grounds
• Carry out routine and preventative maintenance and respond promptly to maintenance requests and breakdowns
• Identify issues, troubleshoot and complete repairs safely and efficiently
• Undertake minor maintenance works including painting, basic plumbing, lighting, tiling, gardening and plant room upkeep
• Conduct scheduled inspections and support compliance with legislative and industry standards
• Maintain accurate maintenance, inspection and incident records
• Support workplace health and safety requirements, including emergency response and business continuity planning
• Assist with sustainability initiatives including energy, water and waste management
• Build positive and professional working relationships with tenants, contractors and Centre stakeholders

About you

• Experience in a maintenance, facilities, labouring or similar role, ideally within a retail or commercial environment
• A sound understanding of building services, plant and general maintenance operations, or a willingness to develop these skills
• Strong practical problem solving and troubleshooting capability
• An understanding of workplace health and safety requirements
• Well organised, with strong attention to detail and accurate record keeping skills
• Clear and respectful communication skills, with the ability to work effectively with a diverse range of people
• Comfortable using Microsoft Office (Word, Excel and Outlook) for basic tracking, reporting and communication
• A dependable team member who can work independently while contributing positively to a collaborative environment

Based at our Townsville Shopping Centre, this is a great opportunity to join Haben and be part of a growing business where your contribution will have a direct and visible impact on the Centre and its community.