Claims Officer – Employment Services
Global Skills is a highly regarded and successful Employment
Services Provider with a history of over 35 years providing support to our
community, job seekers and employers through the provision of high quality and
tailored employment services. As a long-standing provider, our success has been
driven by our commitment to providing outstanding customer service and our
willingness to work in partnership with our job seekers and employers to
achieve their goals.
We are currently seeking a Claims Officer to support our
centralised Work Retention Team at our Head Office located in Penrith.
Duties will include:
• Working closely with internal teams, participants, and
employers to ensure the smooth accurate processing of all employment,
education, progress and wage subsidy claims across our programs.
• Accurate record keeping supporting documentary evidence
requirements for all payments.
• Create, distribute and manage wage subsidies with
employers in a manner consistent with Department guidelines and DEED/Grant
Agreement requirements.
• Ensuring that claims and wage subsidies are processed
within mandated timeframes.
• Maintaining a thorough knowledge and adherence to relevant
Deeds, Guidelines and internal policies and procedures.
Successful candidates will have the following:
• Previous experience in employment or disability employment
services industry
• Strong attention to detail with intermediate numeracy
skills
• Excellent verbal and written communication skills with a
proven ability to engage with diverse stakeholders.
• Strong organisational skills
• Ability to manage and prioritise tasks to meet deadlines.
• Provide a satisfactory Criminal Record Check, Working with
Children Check and other checks as deemed necessary.
• Be expected to comply with all Information Security and
Privacy requirements.
Working at Global Skills
Global Skills prides itself on being a supportive and
inclusive employer and actively encourages applications from People with
Disability and candidates who are Culturally and Linguistically Diverse,
Aboriginal or Torres Strait Islander or from the LGBTQIA+ community.
Our workplace diversity supports our business innovation and
success. We welcome candidates of all abilities and are committed to providing
a supportive and accessible workplace. If you require any accommodations during
the application process or while working with us, please let us know how we can
support you.
We provide ongoing training to our employees, ensuring they
have the knowledge and skills to support inclusivity and awareness to both our
colleagues and customers.
Our employees benefit from:
• Competitive salaries and conditions.
• Monthly RDO option.
• A paid day off for your birthday.
• Employee Assistance Program.
• One-week additional annual leave per year for staff with
over 5 years of service.
• Dedicated Staff Development Fund to strengthen skills,
qualifications and opportunities for progression.
• Access to an unlimited, fully paid staff development
program delivered by industry experts.
