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Housing Pathways Support Practitioner

Bairnsdale, Victoria 3875, Australia • Full-time
AI Job Summary
  • Knowledge and experience in housing and homelessness, including systemic barriers and impacts for people at risk or in/​
  • Undertake holistic assessments, provide intensive case management, and deliver referrals and housing pathway planning.
  • Provide clear, concise, culturally appropriate communication and advice on complex matters in the practice area.

Role Type

On-site • Contract • Full-time • Qualified and experienced

Description

The Housing Pathways Support Practitioner provides housing and homelessness support through early intervention, crisis response, and intensive case management for individuals and families with complex needs. The role involves holistic assessment, culturally informed planning, and advocacy to secure safe, affordable housing. Working within a trauma-informed, culturally safe framework, the Practitioner partners with Aboriginal communities to strengthen connections to culture and support positive housing outcomes, while also offering specialist advice to enhance broader service delivery.

 

Organisational Profile

GEGAC is an Aboriginal Community Controlled Organisation based in Bairnsdale Victoria. Consisting of about 200 staff, GEGAC is a Not-for-Profit organisation that delivers holistic services in the areas of Primary Health, Social Services, Elders & Disability and Early Childhood Education.

GEGAC advocates for the self-determination of the Aboriginal community by prioritising services that enhance social, emotional, and spiritual wellbeing, with culture at the heart of everything we do.

 

Position Purpose

The Housing Pathways Support Practitioner, within the Youth Services and Housing Pathways unit, provides housing and homelessness support and advice. The role operates with autonomy and professional judgement to deliver early intervention, crisis responses, and intensive case management for individuals and families with complex housing needs. The Practitioner undertakes holistic assessments, develops culturally informed case plans, advocates with housing providers, and facilitates access to safe, affordable, and sustainable housing options.

Grounded in a culturally safe, trauma-informed approach, the role works in partnership with Aboriginal community members to navigate housing systems while strengthening connection to culture, family, and community. The position also provides secondary consultation and housing advice within the program, supporting coordinated and effective service delivery.

 

Key Selection Criteria 

  • Demonstrated understanding of, and commitment to, the Aboriginal community and local Aboriginal culture, with the ability to work in culturally safe and respectful ways.
  • Demonstrated knowledge and experience in the housing and homelessness sector, including an understanding of the systemic barriers and impacts experienced by people at risk of or who are experiencing homelessness.
  • Proven ability to undertake holistic assessments, provide intensive case management, and deliver appropriate referrals and housing pathway planning for clients with complex needs.
  • Capacity to exercise initiative and work autonomously, providing housing advice and secondary consultation within the program.
  • Ability to provide clear, concise, and culturally appropriate communication, including the provision of advice on complex matters within the practice area.
  • Highly developed stakeholder engagement and customer service skills, with demonstrated ability to build and maintain effective working relationships with clients, colleagues, housing providers, and external agencies.
  • Demonstrated professionalism in maintaining accurate records, managing sensitive information, and upholding confidentiality, ethical practice, and organisational policies.
  • Strong organisational and time management skills, including the ability to prioritise competing demands, alongside sound computer skills including Microsoft Office and client management systems.

 

Qualifications and Registrations Requirement (Essential or Desirable).

  • Valid Victorian driver’s licence    ESSENTIAL
  • Degree, or Diploma with substantial experience in a relevant field    ESSENTIAL
  • A working knowledge and experience of the housing and homelessness sector    ESSENTIAL
  • A satisfactory Working with Children Check and Fit2Work Police Check    ESSENTIAL
  • A person of Aboriginal and or Torres Strait Islander background    DESIRABLE
  • Proof of COVID-19 vaccinated to align with GEGAC requirements    ESSENTIAL

 

How to apply for this job

A copy of the position description can be obtained by copying and pasting this URL into your browser:  https://gegac.org.au/wp-content/uploads/2026/04/Housing-Pathways-Support-Practitioner-PD-.pdf

A copy of the position description can also be obtained by emailing HR@gegac.org.au.

Applicants must address the key selection criteria for shortlisting.

Any applications that have not addressed the key selection criteria will not be considered during the shortlisting process.

Applications can also be emailed to HR@gegac.org.au.

This position will remain open until filled. Applications may close at any time without notice. To avoid disappointment or missing out, prospective applicants are strongly encouraged to apply without delay.”

A valid Working with Children Check and Police check is mandatory to work in this organisation.

“this advertisement is pursuant to the ‘special measures’ provision at section 8 of the Racial Discrimination Act 1975 (Cth)”.